Summary
Overview
Work History
Education
Personal Information
Timeline
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Zopieterson Nababan

Zopieterson Nababan

IT, Telecommunication, Digital Marketing, Product Management And Data Analyst.
Depok, West Java

Summary

Experienced in corporate training on Artificial Intelligence at Telkom in July 2025 and conducting workshops for the Building Owners and Managers Association Indonesia Property in April 2025

Overview

24
24
years of professional experience
5
5
years of post-secondary education

Work History

Manager Support, Delivery & Project Solutions

PT. TELKOM AKSES
02.2025 - Current
  • Company Overview: Telecommunications, Project Solutions.
  • Responsibility for strategically supporting the solution for the external non-Telkom Managed Services Project Operation, Construction, and Solutions to add revenue from external projects.
  • Provide a critical assessment of all budgets and cost projections, operation cycles.
  • Preparation, controlling, and monitoring the project's end-to-end services for continuous development.
  • Set the strategies to prevent the loss of project costs, calculate the target cost adjustment, and apply the start project.
  • Lead, develop, and deploy end-to-end internal team and vendor management nationally.
  • Analyze the timeline, target performance operations, identify performance issues, and recommend implementing corrective actions.
  • Manage vendors subcon to ensure the team is working effectively and efficiently. Performance vendors subcon recommendations from the scope of work project.
  • Preparation of commercial regulation for closing project completed document, BAST, submit invoice.
  • Lead performance management to grow revenue from project solution services.

Head of Project Managed Services

PT. INFRA SOLUSI INDONESIA
05.2021 - Current
  • Company Overview: Telecommunication | I-SOLUTION (Linknet and Axiata Group)
  • Responsibility for strategic marketing of solution-managed services project operations, financial revenue from managed services operation projects (new roll-out, IKR, migration, and maintenance quality assurance network services).
  • Provide a critical assessment of all budgets and cost projections operations.
  • Controlling and forecasting the project's budget (Profit Centre and Cost Centre). Analyze and prepare an estimation of COGS and continuous development projects.
  • Set the strategies to prevent the loss of project costs, calculate the target cost adjustment, and apply it.
  • Lead, develop, and deploy end-to-end project FTTH.
  • Prepare a timeline for target operations, identify performance issues, and recommend implementing corrective action.
  • Manage vendors subcon to ensure the team is working effectively and efficiently. Performance vendors subcon recommendations from the scope of work project.
  • Propose project proposal services for the operation of FTTH to client services.
  • Lead performance management to grow revenue from project services.
  • Open a new project in a potential area, explore synergies with the target plan to expand the area, obtain permits, create plan drawings, and build drawings, and provide construction services (last mile, feeder, backbone, OLT to HUB), project IKR fulfillment, and maintenance managed services for the exclusive area.
  • Monitoring the process of acceptance test procedures, BAST, until submitting the invoice payment to close the project.
  • Tracking performance area project, internal team, and vendor management with productivity analysis.
  • Monitoring the lifecycle of a material project, from requesting material, using material, BAUT, to returning material, and stock opname of the material project in the warehouse.

Project Manager FTTH

PT. TELKOM AKSES
03.2016 - 05.2021
  • Company Overview: Telecommunication | INDIHOME.
  • Implementation Project: Digitalize SPBU, direct progress on the implementation of the Indihome product, and automate the system as part of the Digitalizes SPBU PERTAMINA RETAIL Enterprise Project, which modernizes the retail system.
  • Implement managed services operation activities for all sub-departments and multi-vendors Indihome under Telkom Akses, with all site projects as performance management to detail actual solutions.
  • Monitor control, solutions, and evaluation of updated quality services, quality enhancement, and fulfillment installation must meet specifications and be valid with target SLG, SLA, material used, quality enhancement, and outputs and results set to achieve performance KPI for the project, as well as preventive and corrective maintenance for the project IOAN (Integrated Operations Access Network).
  • Strategic plan implementation related to the target project includes dashboard performance tools monitoring parameters such as Quality, MTTR, under-spec Repair, Data Validation, and evaluation of the project service installation timeline day by day.
  • Assist in developing relevant performance indicators for tracking project performance in terms of deliverables, set outputs, outcomes, and impacts, as well as in reviewing proposed project plans and performance indicators. Responsible for budget planning, COGS, and realization achievement.
  • Monitor control results and evaluate vendors about discipline techniques, discipline data, discipline quality installation, discipline technical specifications, and quality control, internal resources, project site installations, and construction to perform other tasks as may reasonably be required by management to fulfill the objectives.
  • Result orientation, problem solving, coaching, mentoring, and acting on a situation for good opportunities.
  • Profit and Loss Analyze the project program (PNL). Cost, Delivery, and Impact situations are reviewed.
  • Training and development of the skill team and subcontract vendors about quality and services, Health, Safety, and Environment (HSE), Data, Mobile Applications, etc.

Manager Product & Consumer Analyst Specialist

SMARTFREN TELECOM, Tbk (Sinarmas Group)
07.2015 - 03.2016
  • Company Overview: Telecommunication | PT. Smartfren Telecom, Tbk.
  • Develop a new product-related program innovation (including the development of the concept, strategy, targeting, actual execution, and ongoing program management that are consistent with goals and objectives).
  • Implement evaluated the possibilities of smartphone products to gain new opportunities in the market through region population, channel distribution, trend lifecycle product, tariff comparison, content services, and smart devices.
  • Develop a new strategic plan on how to increase the growth of subscribers per brand, area, and sales package (Sales, Product Activation, Net Churn, Revenue, Topup Pulse, Usage, RGU, ARPU, net add), stock allocation product, target, and actual.
  • Evaluate and analyze usage traffic consumers (number of calls, minutes duration, and usage revenue) for every brand (starter pack and device), destination of calls (local, long distance, on-net, off-net), and type of usage services (voice call and package data quality of service) to determine the right promotion target.
  • Created a product description and product brief as the basic foundation of a product, supporting, conceptualizing, innovating, and implementing new business development products.
  • Develop product management programs (including the development of concepts, strategies, targeting, execution, and ongoing program management that are consistent with goals and objectives).

Product Marketing Manager

SMARTFREN TELECOM, Tbk (Sinarmas Group)
10.2010 - 06.2015
  • Company Overview: Telecommunication | PT. Smartfren Telecom, Tbk
  • Implement and evaluate the target KPI program, and I will be responsible for all Cluster Distributors, Outlets, Sales Forces, and Galleries nationally, regarding program activities, outputs, and results to assess and document compliance with relevant environmental and social safeguard requirements, as well as the overall progress of the project according to agreed performance metrics and indicators.
  • Assist in developing relevant performance indicators for tracking trend product performance in terms of deliverables, outputs, outcomes, and impacts, and assist other relevant staff in reviewing proposed project plans, performance indicators, device products, content, and other accessories.

Marketing Communication Manager

ALATIEF CORPORATION
11.2007 - 09.2010
  • Company Overview: Retail - Department Store | PT. Pasaraya Tosersajaya | PASARAYA.
  • Define and plan advertising campaigns concerning the company or its products.
  • Manage event promotion for the indoor and outdoor food court, supermarket, and retail market area in the building area.
  • Drive and manage a solution set across development teams, managing and supporting Customer Relations, Member Passport, and E-Commerce.
  • Managing the Space Area Building and analyzing the brand's performance, ensuring the achievement of sales and promotion targets.
  • Analyze the increment of sales, shrinkage, and customer service ability. Perform the marketing activities during the store promotion.
  • Design and suggest projects for products in accordance with the corporate image of the company, and the product on the market.

Restaurant Store Manager

PT BOGA MAKMUR MANDIRI
07.2007 - 10.2007
  • Company Overview: Restaurant | BAKERZIN.
  • Manage the area properly according to the standard operating procedures of the work location.
  • Create target planning and positioning based on detailed market requirements.
  • Analyze potential customer relationships, and the target market for increasing the profitability of the existing store.
  • Maintaining the beverage cost of the store occupancy is higher; we may have to change our par stock in accordance with the needs and daily business happenings in the outlet.
  • Control the order, and maintain operational costs in line with budget requirements, considering the projected volume of business for the relevant period, and ensure that the staff is employed and properly motivated.
  • Set up and maintain proper training programs for the development of staff to ensure their utmost efficiency and possible career advancement.
  • Proposes a new program promotion to improve sales revenue at the store.

Procurement

PT CHOPSTIX BOGA UTAMA
10.2006 - 02.2007
  • Company Overview: Restaurant | TOKYOSPOT.
  • Monitor item costs, do a market comparison, and advise the General Manager and Financial Controller.
  • Reduce cash purchases as much as possible to create 'credit-based suppliers.'
  • Cost control, cost analysis, identifying opportunities for improvement, cost savings, budgeting, and forecasting.
  • Focus on operating expenses in the store, budgeting, and forecasting process.
  • Maintain cost spending within the budget, and achieve cost savings.
  • Maintain accurate cost reporting systems to ensure that project costs are accurately reported, and that reporting requirements and timelines are achieved.

Area Supervisor

PT HERO INTI PUTRA (HERO GROUP)
12.2001 - 09.2006
  • Company Overview: Family Entertainment, FUN CITY.
  • Drive and manage a solution set across development teams.
  • Manage the store properly according to the standard operating procedures of the retail business.
  • Develop the area performance, quality of personnel, SOP compliance, and promotion and rotation.
  • Coordinate with all related divisions in order to fulfill the needs of area operations.
  • Partnership Merchant Program with channel merchants and other sponsors to make events in-store.
  • Create target planning and positioning based on detailed market requirements to increase the profitability of the existing store.
  • Analyze potential customer relationships for the target market.

Education

Polytechnic University of Indonesia - Accounting

Polytechnic University of Indonesia
01.1997 - 01.2001

Bachelor Degree - Marketing

Universitas Nasional
01.2010 - 01.2011

Certificate Training Internal Audit / Compliance Audit - undefined

Smartfren Telecom

Refocus Digital Academy - Technical Analysis, Data Analyst

Refocus Indonesia

Personal Information

  • Number of Children: 1
  • Date of Birth: 06 July 1978
  • Gender: Male
  • Marital Status: Married

Timeline

Manager Support, Delivery & Project Solutions

PT. TELKOM AKSES
02.2025 - Current

Head of Project Managed Services

PT. INFRA SOLUSI INDONESIA
05.2021 - Current

Project Manager FTTH

PT. TELKOM AKSES
03.2016 - 05.2021

Manager Product & Consumer Analyst Specialist

SMARTFREN TELECOM, Tbk (Sinarmas Group)
07.2015 - 03.2016

Product Marketing Manager

SMARTFREN TELECOM, Tbk (Sinarmas Group)
10.2010 - 06.2015

Bachelor Degree - Marketing

Universitas Nasional
01.2010 - 01.2011

Marketing Communication Manager

ALATIEF CORPORATION
11.2007 - 09.2010

Restaurant Store Manager

PT BOGA MAKMUR MANDIRI
07.2007 - 10.2007

Procurement

PT CHOPSTIX BOGA UTAMA
10.2006 - 02.2007

Area Supervisor

PT HERO INTI PUTRA (HERO GROUP)
12.2001 - 09.2006

Polytechnic University of Indonesia - Accounting

Polytechnic University of Indonesia
01.1997 - 01.2001

Certificate Training Internal Audit / Compliance Audit - undefined

Smartfren Telecom

Refocus Digital Academy - Technical Analysis, Data Analyst

Refocus Indonesia

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Zopieterson NababanIT, Telecommunication, Digital Marketing, Product Management And Data Analyst.