Zul Trianda
Manager Sales Support
Deli Serdang,SU
Summary
I have 7 years of experience in telecommunication. I am very passionate about achieving targets and going through the process. I am skilled in leading a team, negotiating, analyzing data, and communicating. In addition, I am a person who wants to learn.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Manager Sales Support Cluster Serdang
PT Kinarya Selaras Solusi
Deli Serdang, North Sumatra
07.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Support Data needed by Telkomsel
- Support Data for PT Kinarya Selasar Solusi
- Create a Program to be run
- Manage Budget Commitment and liability
- Mapping PJP SF and ensuring the amount of PJP is in accordance with the agreement
- Create a sales plan and injection plan for distribution to outlets
- Create a letter for production permits
Staff Consumer Sales Representative
Telkomsel Branch Binjai
09.2022 - 10.2023
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
- Set and worked towards ambitious goals with staff performance plans and regular check-in meetings.
Admin Direct Sales Branch Medan
Telkomsel Branch Medan
Kota Medan
01.2018 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Economics - Management
Universitas Pembangunan Panca Budi
Kota Medan 06.2019 - 06.2021
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Data analysis
Problem-solving
MS office
Teamwork and collaboration
Computer skills
Team collaboration
Timeline
Manager Sales Support Cluster Serdang
PT Kinarya Selaras Solusi
07.2024 - Current
Staff Consumer Sales Representative
Telkomsel Branch Binjai
09.2022 - 10.2023
Bachelor of Economics - Management
Universitas Pembangunan Panca Budi
06.2019 - 06.2021
Admin Direct Sales Branch Medan
Telkomsel Branch Medan
01.2018 - 09.2022
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