Zulfiadi Susanto
Human Resources And General Affairs Manager
Summary
Dynamic Human Resources Area Manager with extensive experience at PT Trakindo Utama and PT Freeport Indonesia, adept at strategic planning and compliance. Proven track record in enhancing organizational performance through effective recruitment, employee relations and General Affairs. Strong communicator with expertise in employment law and budget management, driving initiatives that align HR strategies with business objectives.
Overview
32
32
years of professional experience
Work History
Human Resources Area Manager
PT Trakindo Utama
Taman Tekno BSD City
08.2024 - 07.2025
- Organizational Design and Planning: responsible for creating and maintaining the company's organizational structure and headcount plans to meet business needs.
- Recruitment and Performance Management: oversee the entire employee lifecycle, from planning and executing recruitment to managing and evaluating employee performance.
- HR Operations and Employee Relations: ensure that HR services and activities comply with company regulations and assist with resolving labor disputes, while also maintaining good relationships with the government.
- Compensation and Budgeting: ensure the company's compensation and benefits system is effective and that all HR-related expenses stay within budget.
- HR and General Affairs Analytics: responsible for analyzing HR and General Affairs reports to assess performance and recommend improvements.
- Budgeting and Financial Management: manage budgets for fleet and facility operations and monitor overall operational spending to ensure it stays within approved ratios.
- Compliance and Legal: oversee the validity of all permits and legal documents to ensure compliance with government regulations.
- Procurement Oversight: evaluate sourcing and procurement processes to make sure company policies and procedures are followed.
HR and GA Manager - Head Office
PT Trakindo Utama
Head Office TMT Bldg. Cilandak KKO No. 1 Jak-Sel
01.2022 - 07.2024
- Organizational Design and Planning: responsible for creating and maintaining the company's organizational structure and headcount plans to meet business needs.
- Recruitment and Performance Management: oversee the entire employee lifecycle, from planning and executing recruitment to managing and evaluating employee performance.
- HR Operations and Employee Relations: ensure that HR services and activities comply with company regulations and assist with resolving labor disputes, while also maintaining good relationships with the government.
- Compensation and Budgeting: ensure the company's compensation and benefits system is effective and that all HR-related expenses stay within budget.
- HR and General Affairs Analytics: responsible for analyzing HR and General Affairs reports to assess performance and recommend improvements.
- Budgeting and Financial Management: manage budgets for fleet and facility operations and monitor overall operational spending to ensure it stays within approved ratios.
- Compliance and Legal: oversee the validity of all permits and legal documents to ensure compliance with government regulations.
- Procurement Oversight: evaluate sourcing and procurement processes to make sure they follow company policies and procedures.
Human Resources Manager
PT Trakindo Utama
Head Office TMT Bldg. Jl. Cilandak KKO Jak-Sel
09.2019 - 12.2021
- Policy Development and Implementation: research, develop, restructure and recommend new or updated HR policies and procedures to ensure they align with company goals and legal requirements.
- Compliance and Regulation: good knowledge on local, state, and federal labor laws, ensuring all policies and practices are compliant. This includes updating policies as regulations change.
- Communication and Training: responsible to clearly communicate new and existing policies to employees and management. Lead training sessions to ensure everyone understands the rules and it's application.
- Dispute and Issue Resolution: knowledge of company policy to help resolve employee relations issues, including handling grievances, disciplinary actions, and other workplace disputes fairly and consistently.
- Advisory Role: act as a consultant to other managers and department heads, providing guidance on how to interpret and apply HR policies to their teams.
HR Mananger - Change Management Project
PT Trakindo Utama
Head Office TMT Bldg Jl. Cilandak KKO Jak-Sel
07.2016 - 08.2019
- Communication and Stakeholder Management, responsible for developing and executing a comprehensive communication plan to inform employees about the project's progress, its benefits, and how it will impact their roles. This involves identifying all affected stakeholders and tailoring messages to address their specific concerns and needs.
- Training and Support, design and oversee the training program for employees using the new digital tools. This includes creating training materials, scheduling sessions, and providing ongoing support to help staff get comfortable with the new system.
- Impact Assessment and Resistance Management, analyze how the new digital process impacts existing workflows and job functions. By proactively identifying potential resistance to the change, you can develop strategies to address concerns, build buy-in, and ensure a higher rate of user adoption.
Human Resources Business Partner Manager
PT Trakindo Utama
Head Office TMT Bldg. Jl. Cilandak KKO Jak-Sel
01.2014 - 06.2016
- Business Function, to align HR strategy with business objectives. I'm bridging HR department program to various business units or departments. My primary focus isn't just on traditional HR tasks, but on understanding the business's goals and how to use human resources to achieve them.
- Strategic Partnership, act as a strategic consultant to department leaders, advising them on a wide range of people-related issues. This includes everything from workforce planning and talent management to organizational design. My role is to help managers build and develop high-performing teams that drive business success.
- Employee Relations and Development, handle complex employee relations issues, such as performance management, conflict resolution, and employee engagement initiatives. A key part of my job is to coach managers on how to effectively lead their teams, foster a positive work environment, and support employee growth and development.
- Change Management and Implementation, play a crucial role in managing and implementing organizational change within assigned business units (Division: Finance, Innovation, Supply Chain) . This could involve everything from restructuring a department to introducing new company-wide policies or programs. Help employees and managers navigate these transitions smoothly, ensuring business continuity and maintaining morale.
Expatriate Relations Manager
PT Trakindo Utama
Head Office TMT Bldg. Jl. Cilandak KKO Jak-Sel
05.2010 - 12.2013
- Basic function, my primary role is to manage all aspects of the company's expatriate workforce. Ensure smooth transition and permit compliance. This role requires a blend of HR knowledge, immigration expertise, and cross-cultural sensitivity.
- Immigration and Compliance, responsible for handling immigration processes, including visa and work permit applications, renewals, and legal documentation for expatriates and their families. My role is to ensure the company and its employees comply with all local and international labor and immigration laws.
- Relocation and Support, manage the entire relocation process, from pre-departure planning to on-site support. This includes coordinating housing, transportation, and settling-in services. My role is to provide a central point of contact for expatriates, addressing any questions or concerns they may have about their new environment and helping them adjust culturally.
- Compensation and Benefits, work closely with HR and finance to manage expatriate compensation packages. This involves ensuring competitive and fair pay, benefits, and allowances that account for cost of living, taxes, and other international assignment factors. My role is also responsible for managing vendor relationships with relocation and tax service providers.
Sr. Coord. Expatriate Administration and Selection
PT Freeport Indonesia
Tembagapura, Papua Indonesia
01.1995 - 04.2010
- Expatriate Documentation & Compliance: Directing and controlling all aspects of expatriate visas, work permits, and legal documentation to ensure timely processing and compliance with government regulations. I also served as a liaison between the company and government institutions to maintain strong relations.
- Contract and Administration Management: Monitoring contract validity for expatriates and their dependents, and managing all related administrative tasks to ensure smooth operations and accurate information delivery.
- Travel and Benefits Administration: Leading and supervising the travel section, ensuring all travel processes, payments, and employee benefits were administered correctly and in accordance with company policy. This also involved assisting employees with their travel benefits.
- Recruiting: Overseeing the national hiring of new employees, ensuring qualified candidates were selected and the process was completed efficiently.
Sales Representative
PT Citra Nusa Wahana
Kebun Jeruk Jakarta Barat
08.1994 - 12.1994
- Selling Chevrolet: Opel, Trooper
Sales Representative
PT Tunas Mobilindo Parama
Peugeout House Jl. Hayam Wuruk Jakarta Pusat
02.1993 - 06.1994
- Selling Car Peugeot: 405 SR, STI, 605
Education
Bachelor of Science - Economics
Universitas Terbuka
Tembagapura, Papua 04.2001 -
No Degree - Business Management
Metropolitan Business College
Sydney, NSW, Australia 04.2001 -
No Degree - Business Management Studies
Career Business College
Sydney, NSW, Australia 04.2001 -
Skills
Communication and Interpersonal Skill
Knowledge of Employment Law
Strategic Thinking and Business Acumen
Organization and Planning
Vendor and Budget Management
Administration and Technical
Speak and write fluent English
Cycling and Travel
I'm regularly cycling for keeping me fit and active. I also like traveling locally within Indonesia.
Timeline
Human Resources Area Manager
PT Trakindo Utama
08.2024 - 07.2025
HR and GA Manager - Head Office
PT Trakindo Utama
01.2022 - 07.2024
Human Resources Manager
PT Trakindo Utama
09.2019 - 12.2021
HR Mananger - Change Management Project
PT Trakindo Utama
07.2016 - 08.2019
Human Resources Business Partner Manager
PT Trakindo Utama
01.2014 - 06.2016
Expatriate Relations Manager
PT Trakindo Utama
05.2010 - 12.2013
Bachelor of Science - Economics
Universitas Terbuka
04.2001 -
No Degree - Business Management
Metropolitan Business College
04.2001 -
No Degree - Business Management Studies
Career Business College
04.2001 -
Sr. Coord. Expatriate Administration and Selection
PT Freeport Indonesia
01.1995 - 04.2010
Sales Representative
PT Citra Nusa Wahana
08.1994 - 12.1994
Sales Representative
PT Tunas Mobilindo Parama
02.1993 - 06.1994