Summary
Overview
Work History
Education
Skills
Additional Information
Software
Music Production
Timeline
Generic
Warda Aji Permana

Warda Aji Permana

Store Leader
South Tangerang,JK

Summary

Dynamic leader with a proven track record at PT VIVERE MULTI KREASI, excelling in store operations and team management. Expert in driving sales through strategic product displays and staff optimization, achieving key performance targets. Skilled in inventory management and loss prevention, enhancing operational efficiency and customer service excellence.

Overview

16
16
years of professional experience

Work History

Store Leader

PT VIVERE MULTI KREASI
05.2021 - Current

- Responsible for managing all aspects of store operation driven by sales targets and key performance index.

- Responsible for managing my subordinates based on their personality, performance, and productivity to maximize their ability and achieve sales targets.

- Analyze product performance based on their productivity to identify the best product display, maximize sales achievement, and minimize shrinkage.

- Build relations with another division to maximize their support and solve the problem.

- Responsible for managing reports weekly and monthly, based on sales performance.


Assistant Store Manager

Kanmo Group
12.2017 - 05.2021
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.

Store Leader

PT CIRCLEKA INDONESIA UTAMA
03.2015 - 12.2017
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Involved associates in decision-making processes to empower team and drive continued successes.
  • Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
  • Supervised daily operations by directing customer service, inventory and sales operations.

Customer Service Representative

PT CIRCLEKA INDONESIA UTAMA
06.2008 - 03.2015
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Bachelor of Economics - Economics

MERCUBUANA UNIVERSITY
Yogyakarta, Indonesia
04.2001 -

Skills

    Store operations

    Team Management

    Customer Service

    Problem-Solving

    Operations Management

    Documentation And Reporting

    Inventory Management

    Loss Prevention Procedures

Additional Information

Side Hustle :
- Involved in POSM production at a start-up company to produce the best POSM product results
- Build relations with POSM product vendors to deliver the best quality POSM product results
- Responsible for maintaining and monitoring of POSM product delivery

Software

Microsoft Excel

Microsoft Power Point

MIcrosoft Word

POS

Logic Pro

Music Production

- Involved for creating music from scratch

- Responsible for process the music from recording, mixing till mastering

- Publish the music

Timeline

Store Leader

PT VIVERE MULTI KREASI
05.2021 - Current

Assistant Store Manager

Kanmo Group
12.2017 - 05.2021

Store Leader

PT CIRCLEKA INDONESIA UTAMA
03.2015 - 12.2017

Customer Service Representative

PT CIRCLEKA INDONESIA UTAMA
06.2008 - 03.2015

Bachelor of Economics - Economics

MERCUBUANA UNIVERSITY
04.2001 -
Warda Aji Permana Store Leader