Ahmad Fahrur Rois

• Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
• Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.

• Developed new store location from ground up by hiring and training efficient team.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Managed inventory control, cash control and store opening and closing procedures.

In this position, I work for a company by developing a community that is part of a corporate merchant, In various regions in Indonesia such as Java, Sumatra, Kalimantan, and Sulawesi.
• assists and support all activities in the community
• assists and support all activities undertaken by the team
• assists and supporting the needs of the merchant communities with several teams in the company

• Managing social media like a Facebook and Twitter for companies
• Managing Social media community for all channels and any channels related to the brand activities.
• Managing a community forums komunitas.bukalapak.com
• I support Bukalapak community activities known as “KOPDAR” in various cities in Indonesia and review the activities in community forums