Ariani Naiborhu

Now working as a finance who manages company finances and manages bills.

• Also with more than 10 years of work experience. Able to handle high customer calls and have good communication skills.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.
• Successfully built a new customer retention program that increases customer loyalty. Has extensive experience in finance, management, and banking. Has the ability to calculate well and quickly.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Increased participant engagement by incorporating interactive activities and group discussions into sessions.
• Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
• Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.