Jl, Al Hidayah II No, D3 Jatibening Pondok Gede Bekasi ,West Java
Summary
Proven leader at PT Parker Engineering Indonesia, adept in operations management and team leadership, significantly enhancing operational efficiency and customer satisfaction. Expert in process improvements, achieving substantial cost savings. Skilled in sales management, seamlessly integrating ISO practices to boost productivity. Demonstrates exceptional time management abilities and a commitment to excellence.
Overview
28
28
years of professional experience
Work History
Senior General Manager
PT Parker Engineering Indonesia
06.2017 - 11.2022
Established a culture of continuous improvement by promoting employee engagement initiatives and cultivating open lines of communication across all levels of the organization.
Streamlined operational processes for increased efficiency, leading to significant cost savings and improved customer satisfaction.
Negotiated favorable contracts with vendors and suppliers, securing advantageous terms that positively impacted the bottom line.
Enhanced team productivity by implementing ISO management practices and fostering a collaborative environment in office and site work.
Oversaw the successful execution of large-scale projects from inception through completion, ensuring timely delivery within budget constraints.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Manager Sales Engineering
PT Parker Engineering Indonesia
10.2009 - 06.2017
Planned, created, tested and deployed units or equipments to produce high quality systems to meet and exceed customer expectations.
Identified and communicated customer needs to supply chain capacity, quality teams (engineering and construction), make sure application of safety standards, and on time delivery.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Assistant Manager
PT Parker Engineering Indonesia
05.2003 - 05.2009
Supervised day-to-day operations of project task booth office and site jobs to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
Engineering Supervisor
PT Parker Engineering Indonesia
03.1996 - 04.2003
Led, directed and supervised team of engineers and worker to develop, test, modify, and deploy solutions to technical problems.
Balanced project priority and business demand and aligned resources to accomplish assignments, projects and continuous improvements.
Optimized resource allocation, reducing project costs while maintaining quality standards.
Staff Project Engineer
PT Shin Air Rekadaya
08.1994 - 02.1996
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Resolved problems, improved operations and provided exceptional service.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Master of Arts - International Relations And Affairs
University of Gadjah Mada
Yogyakarta, Indonesia
04.2001 -
Skills
Operations Management
Languages
Indonesian
Native language
English
Advanced
C1
Interests
Unify ideas to achieve common goals
Accomplishments
Supervised team of 20 staff members.
Collaborated with team booth local and expatriate engineers in the development of more than 30 painting lines project for car and motorcycles.
Achieved developed and introducing PE PES for digitalizing quotation and procurement tasks.
Achieved and developed management system accredited to ISO9001 standard.
Timeline
Senior General Manager
PT Parker Engineering Indonesia
06.2017 - 11.2022
Manager Sales Engineering
PT Parker Engineering Indonesia
10.2009 - 06.2017
Assistant Manager
PT Parker Engineering Indonesia
05.2003 - 05.2009
Master of Arts - International Relations And Affairs
University of Gadjah Mada
04.2001 -
Engineering Supervisor
PT Parker Engineering Indonesia
03.1996 - 04.2003
Staff Project Engineer
PT Shin Air Rekadaya
08.1994 - 02.1996
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