Christian Emmanuel K. Torres
Villa Manager
Sudirman Hill Residences, Jl. Karet Pasar Baru Barat V No.92, Karet Tengsin
Summary
Highly organized and hardworking individual seeking a responsible position to gain practical experience. Dedicated to utilizing strong interpersonal skills and technical support expertise to contribute towards the achievement of a company's goals, with a primary focus on ensuring customer satisfaction.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
Work History
Villa Manager
Villa Raj
Canggu, Bali
1 2024 - Current
- Responsible for the day-to-day management of the villa, ensuring that the guests' needs are met at all times
- Maintaining the Company's very high standards
- My main role is one of host
- Overall coordinating role in the villa
- Takes the lead in all customer-facing issues and, once guests have arrived, has primary responsibility for the success of their holiday
- I supervise, coordinates and support the staff working in the villa
- Managed financial aspects such as budgeting, forecasting revenues/expenses accurately to maintain fiscal stability.
- Managed daily villa operations for optimal performance, ensuring smooth functioning of all departments.
- Improved staff productivity with comprehensive training programs and regular performance evaluations.
- Increased booking rates through diligent execution of sales strategies targeting potential clients from various channels.
Real Estate Agent
Self-employeed
Ho Chi Minh, Vietnam
01.2019 - 01.2024
- Find properties for clients
- Study listings, Interview prospective clients, Accompany clients to property site
- Discuss conditions of rent and draw up real estate contracts
- Assist landlords and tenants throughout their contracts
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Proprietor
Frolic
01.2021 - 01.2022
- Conceptualized business plan and developed menu
- Devises marketing strategies to promote the business
- Responsible for overseeing daily operations in the bar to ensure drinks quality, staff efficiency of service and overall customer satisfaction
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
Sales Representative
Fildaedal Land Development Corporation
01.2018 - 01.2019
- Sell properties for clients
- Study listings, Interview prospective clients, Accompany clients to property site
- Discuss conditions of sale and draw up real estate contracts
Proprietor
Frolic
01.2014 - 01.2016
- Conceptualized business plan and developed menu
- Devises marketing strategies to promote the business
- Responsible for overseeing daily operations in the kitchen and dining area to ensure food quality, efficiency of service and overall customer satisfaction
Commis 2
P&O Pacific Jewel Cruise
01.2011 - 01.2012
- In charge of the distribution, preparation and presentation of all fruits to be served for all meals throughout the duration of the cruise
Education
Professional Culinary Arts - Culinary Arts Studies
Magsaysay Institute of Hospitality And Culinary Arts
Manila 01.2010 - 12.2010
Bachelor of Science - Entrepreneurial Management
University of Asia And The Pacific
Manila 01.2007 - 01.2010
High school or equivalent -
Southridge PAREF Private School For Boys
Manila 01.2002 - 01.2004
Skills
Ethical leadership
Motivational skills
Marketing and promotion strategies
Guest relations management
Financial budgeting and reporting
Staff recruitment and training
Property maintenance coordination
Reservation and booking management
Guest services management
Customer relationship management (CRM)
Problem-solving
Workflow management
Timeline
Proprietor
Frolic
01.2021 - 01.2022
Real Estate Agent
Self-employeed
01.2019 - 01.2024
Sales Representative
Fildaedal Land Development Corporation
01.2018 - 01.2019
Proprietor
Frolic
01.2014 - 01.2016
Commis 2
P&O Pacific Jewel Cruise
01.2011 - 01.2012
Professional Culinary Arts - Culinary Arts Studies
Magsaysay Institute of Hospitality And Culinary Arts
01.2010 - 12.2010
Bachelor of Science - Entrepreneurial Management
University of Asia And The Pacific
01.2007 - 01.2010
High school or equivalent -
Southridge PAREF Private School For Boys
01.2002 - 01.2004
Villa Manager
Villa Raj
1 2024 - Current