Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel See

Pocatello

Summary

Dynamic Market Provider Engagement Manager with a proven track record at Parallon, excelling in stakeholder engagement and strategic planning. Achieved significant growth in outpatient imaging referrals through data interpretation and strong client relationships. Passionate about driving results and enhancing customer satisfaction while fostering team collaboration and innovative engagement strategies.

Overview

9
9
years of professional experience

Work History

Market Provider Engagement Manager

Parallon
08.2024 - Current
  • Managing approximately 80 accounts in Idaho and Alaska, seeking to increase market share in outpatient imaging.
  • Cultivating strong client relationships by providing tailored solutions and proactive support to increase outpatient imaging referrals.
  • Resolve client concerns swiftly by analyzing issues, and implementing effective solutions.
  • Analyze market trends to identify new opportunities for engagement and drive strategic decision-making.
  • Collaborate with scheduling and authorization teams to manage seamless client experiences.
  • Manage client expectations and mitigate potential conflicts, ensuring a high level of customer satisfaction throughout the engagement process.
  • Consult with teams on established best practices and process improvements to increase imaging volume.
  • Developing strong relationships with key stakeholders, resulting in long-term partnerships, and increased revenue.

Program Manager II

Centauri Health Solutions Inc - Human Arc
09.2021 - 07.2024

Managed over 180 clinics across 5 HCA hospitals in Northern Utah and Idaho to increase market share in outpatient imaging.

Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.

• Built lasting relationships with clients through outstanding customer service interactions.

• Expanded imaging market share through effective prospecting and lead generation.

18% growth for FY 2023, and 23% projected growth for FY 2024.

Documented all correspondence with practitioners' office staff, and kept accurate records using Tableau and Creatio.

Area Sales Manager

Encompass Health
06.2019 - 09.2021
  • Developed comprehensive sales strategies by analyzing market trends and competitor activities.
  • Conducted detailed market research to inform product positioning and sales tactics.
  • Executed strategic initiatives with clear roadmaps, enhancing overall sales performance.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Managed over 70 accounts in Southeastern Idaho including 6 critical access hospitals.

• Over 200% home health referral growth in 2 years

Outreach Physician Liaison

Portneuf Medical Center
12.2016 - 06.2019

•Developed comprehensive reports to analyze trends in referral patterns, identifying areas for improvement and growth.

• Improved patient referral rates by establishing and maintaining strong relationships with healthcare providers.

• Collaborated with marketing teams to develop targeted materials promoting services offered by the hospital.

• Liaison and contact for over 15 rural hospitals in Southern Idaho and Western Wyoming.

• Managed and completed projects such as physician onboarding packages, ad campaigns and education seminars.

• Arranged, planned and hosted over 25 community education seminars generating an average of 15% new patients post-seminar.

• Documented all correspondence with practitioners' office staff and kept accurate records.

• Increased physician satisfaction by addressing concerns and providing timely feedback on patient referrals.

• Implemented a strategic plan to grow the practice's network of referring providers, resulting in higher overall revenue.

Education

Master of Science - Healthcare Administration

Grand Canyon University
Phoenix, AZ
09-2016

Bachelor of Science - Health Sciences

Idaho State University
Pocatello, ID
12-2013

Associate of Science - Respiratory Therapy

Idaho State University
Pocatello, ID
05-2013

Skills

  • Stakeholder engagement
  • Business analysis
  • Project planning
  • Data interpretation
  • Engagement strategy
  • CRM expertise
  • Team collaboration
  • Healthcare sales
  • Market analysis
  • Customer engagement
  • Conflict resolution
  • Strategic planning

Timeline

Market Provider Engagement Manager

Parallon
08.2024 - Current

Program Manager II

Centauri Health Solutions Inc - Human Arc
09.2021 - 07.2024

Area Sales Manager

Encompass Health
06.2019 - 09.2021

Outreach Physician Liaison

Portneuf Medical Center
12.2016 - 06.2019

Master of Science - Healthcare Administration

Grand Canyon University

Bachelor of Science - Health Sciences

Idaho State University

Associate of Science - Respiratory Therapy

Idaho State University
Daniel See