Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daytona Lowry

Nampa

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Efficiently able to keep work areas clean and maintained.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Desired Position role.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Rep Wel-2

Idaho Department of Health and Welfare
06.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Barista

Human Bean
10.2023 - 03.2024
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Provided efficient and courteous service to customers at all times
  • Troubleshot minor problems and reported larger technical issues
  • Worked with coworkers to complete tasks
  • Focused on learning new skills and staying updated with industry changes

Cart Clerk

WinCo Foods
09.2022 - 05.2023
  • Coordinated and collected carts from parking lots, lawn and inside store
  • Collected and transported carts and flatbeds back to cart room
  • Gathered and consolidated carts, freeing up additional cart return spaces
  • Collected carts left in parking areas and returned to retail stores
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles
  • Cleared parking lot of litter and foreign debris
  • Offered carts to patrons
  • Removed broken and unserviceable carts from inventory for repair
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles
  • Cleaned carts and repaired broken or damaged parts
  • Assisted co-workers in restocking and conducting inventory of store

Education

Homeschool -

Homeschool
Nampa, ID

Idaho Arts Charter School -

Idaho Arts Charter School
Nampa, ID

Skills

  • Reading Comprehension
  • Attentive Service
  • Parking Lot Safety Knowledge
  • Cart Stocking
  • Cart Collection and Return
  • Heavy Lifting
  • Effective Multitasking
  • Customer Service
  • Organization
  • Clean Environment
  • Inventory management
  • Interpersonal skills
  • Multitasking
  • Attention to detail
  • Sales techniques
  • Adaptability
  • Active listening
  • Problem resolution
  • Computer proficiency
  • Complaint resolution

Timeline

Customer Service Rep Wel-2

Idaho Department of Health and Welfare
06.2024 - Current

Barista

Human Bean
10.2023 - 03.2024

Cart Clerk

WinCo Foods
09.2022 - 05.2023

Homeschool -

Homeschool

Idaho Arts Charter School -

Idaho Arts Charter School
Daytona Lowry