Senior Sales Account Manager with 21+ years excelling in client relationship management, account growth, and customer satisfaction. Proven ability to drive sales strategies and cultivate strong partnerships, ensuring revenue objectives are met.
Overview
22
22
years of professional experience
Work History
Senior Sales Account Manager
Consolidated Electrical Distributors
Logan
2023.01 - Current
Managed key accounts and maintained strong client relationships.
Conducted market analysis to identify growth opportunities.
Negotiated contracts with customers to maximize profits while maintaining positive relationships.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Established new accounts and serviced existing accounts maintaining professional relationships.
Resolved customer complaints quickly and efficiently to maintain high levels of customer satisfaction.
Managed a team of junior account managers in order to ensure success in meeting goals and objectives.
Owner
Mobile Marine Services
Franklin
2004.04 - 2024.08
Maintained relationships with existing clients by providing superior customer service.
Performed routine maintenance on engines, transmissions, and trailers
Diagnosed mechanical issues in various marine systems and components.
Account Manager, Outside Sales
Consolidated Electrical Distributors
Logan
2010.01 - 2023.01
Managed client accounts to ensure satisfaction and retention.
Coordinated project timelines and deliverables for various electrical products.
Managed multiple accounts simultaneously while meeting deadlines.
Resolved customer complaints in a timely manner.
Acted as main point of contact in matters relating to client concerns and needs.
Owner
Mig Trailers
Franklin
2006.06 - 2017.11
Designed and developed the "Mig" adventure trailers
Sourced high quality components
Developed relationships with manufactures and vendors
Attended many trade shows
Collabrated with Mavrick Gas on an M&M / Mig Trailer promo
Spotlighted on several TV news broadcast and had articles in several well known ATV / UTV magazines
Inside Sales Representative
Consolidated Electrical Distributors
Logan
2005.01 - 2013.01
Managed customer inquiries and provided product information effectively.
Developed strong relationships with clients to enhance customer loyalty.
Assisted in preparing sales proposals and quotes for clients' needs.
Coordinated with suppliers to ensure timely delivery of products and services.
Maintained detailed records of customer interactions, orders and account status updates.
Generated leads through cold calling potential clients.
Welder / Living Quarter Assembly
Logan Coach
Logan
2003.11 - 2005.01
Fabricated and welded components to assemble equipment trailers