Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

FRANKLIN KEMBUAN

Jakarta

Summary

A results-driven operations and sales leader, I boast a proven track record of success across the travel, tourism, hospitality, and food services industries. With a strong knack for driving revenue growth, I excel in building strategic partnerships and leading high-performing teams. My passion for animal welfare and sustainability underscores my expertise in developing and implementing impactful initiatives.

Overview

26
26
years of professional experience

Work History

Director

Indonesia Network for Compassionate Animal Farming
01.2025 - Current

Leads INCAF's advocacy efforts to improve the welfare of farm animals in Indonesia, with a particular focus on engaging corporations and driving cage-free transitions within the food industry.

CORPORATE ENGAGEMENT MANAGER

Sinergia Animal - Act For Farmed Animals
09.2021 - Current
  • Spearheaded corporate partnerships, increasing cage-free egg commitments by 60% in key markets
  • Led advocacy campaigns to elevate awareness of animal welfare issues within the food industry
  • Negotiated and secured long-term support from major corporations for Sinergia Animal’s initiatives

ENGLISH TUTOR

PT Lister Teknologi Edukasi
07.2021 - 01.2024
  • Delivered expert remote English tutoring with a focus on ESL and IELTS preparation for students pursuing higher education abroad
  • Developed tailored lesson plans to elevate students' language proficiency and test-taking skills

IELTS INSTRUCTOR

Schoters & Yes Study Education Group Inc.
10.2021 - 12.2022
  • Delivered expert IELTS training, enhancing speaking, writing, reading, and listening skills
  • Assessed progress via mock exams and provided tailored feedback to achieve target scores

EXECUTIVE ASSISTANT TO CEO & HEAD OF EXTERNAL PROJECT MANAGEMENT

IDEA Institut De Eurnesia
12.2016 - 11.2021
  • Directed international education programs, overseeing TVET program for Indonesian students continued education in Australia and Germany.
  • Spearheaded international study programs, boosting enrollment by 20% through enhanced sales and marketing initiatives
  • Cultivated and maintained relationships with overseas partners, guaranteeing the seamless execution of joint educational programs
  • Supported CEO in strategic decision-making and supervised daily operational functions

GENERAL MANAGER

Deha Lokantara Tour & Travel
01.2017 - 08.2021
  • Spearheaded company-wide operations, achieving a 15% increase in annual revenue through strategic marketing and sales initiatives
  • Expanded partnerships with national cooperatives, enhancing market reach and boosting customer retention
  • Implemented robust internal accounting control systems, improving financial oversight and reporting efficiency

SALES & PROGRAM DEVELOPMENT MANAGER

IDEA Institut De Eurnesia
11.2009 - 12.2013
  • Developed and launched innovative educational programs, boosting participation by 25%
  • Strengthened client relations with targeted consultations and follow-ups, driving student satisfaction and engagement
  • Organized impactful marketing campaigns and student expos, significantly increasing brand visibility

BRANCH MANAGER

Australian Institute of Commerce and Language (AICL)
10.2008 - 10.2009
  • Successfully established AICL's Jakarta branch, driving 80% enrollment growth within the first year
  • Led strategic recruitment efforts, participating in national education expos and seminars to promote AICL
  • Managed branch operations, ensuring seamless execution of student application processes and exceptional customer service

OPERATIONAL MANAGER

PT. Deha Lokantara Tour & Travel
01.2004 - 10.2008
  • Streamlined operations by enhancing customer service protocols, boosting customer retention rates by 55%
  • Developed innovative travel programs, expanding market offerings and revenue potential
  • Managed financial operations and implemented cost-saving measures to optimize budget allocations

BARNHART HALL KITCHEN STAFF

University of Oregon
09.2000 - 12.2003
  • Supervised food preparation and kitchen operations, maintaining strict hygiene and quality standards for university dining services
  • Assisted with food service, dishwashing, and inventory management, ensuring efficient kitchen operations

ACCOUNTING TUTOR

Highline College
03.1999 - 06.2000
  • Delivered personalized tutoring in accounting, enhancing students' grasp of essential concepts and course content
  • Crafted customized learning strategies, empowering students to achieve academic excellence

INTERNSHIP TRAINEE

Alaska Airlines
09.1998 - 05.1999
  • Enhanced customer service operations, elevating passenger experience through efficient ticketing support and seamless check-in services

Education

BACHELOR OF ARTS - ECONOMICS AND FINANCE

University of Oregon
Eugene, OR
01.2002

DIPLOMA - BUSINESS

Highline College
Des Moines, WA
01.2000

Skills

  • Strategic Sales & Marketing
  • Business Development & Partnerships
  • Team Leadership & Management
  • Operations Optimization & Process Improvement
  • Client Relationship Management
  • Market Expansion & Penetration
  • Animal Welfare Advocacy
  • Sustainability Initiatives

Languages

English
Bahasa Indonesia

Timeline

Director

Indonesia Network for Compassionate Animal Farming
01.2025 - Current

IELTS INSTRUCTOR

Schoters & Yes Study Education Group Inc.
10.2021 - 12.2022

CORPORATE ENGAGEMENT MANAGER

Sinergia Animal - Act For Farmed Animals
09.2021 - Current

ENGLISH TUTOR

PT Lister Teknologi Edukasi
07.2021 - 01.2024

GENERAL MANAGER

Deha Lokantara Tour & Travel
01.2017 - 08.2021

EXECUTIVE ASSISTANT TO CEO & HEAD OF EXTERNAL PROJECT MANAGEMENT

IDEA Institut De Eurnesia
12.2016 - 11.2021

SALES & PROGRAM DEVELOPMENT MANAGER

IDEA Institut De Eurnesia
11.2009 - 12.2013

BRANCH MANAGER

Australian Institute of Commerce and Language (AICL)
10.2008 - 10.2009

OPERATIONAL MANAGER

PT. Deha Lokantara Tour & Travel
01.2004 - 10.2008

BARNHART HALL KITCHEN STAFF

University of Oregon
09.2000 - 12.2003

ACCOUNTING TUTOR

Highline College
03.1999 - 06.2000

INTERNSHIP TRAINEE

Alaska Airlines
09.1998 - 05.1999

DIPLOMA - BUSINESS

Highline College

BACHELOR OF ARTS - ECONOMICS AND FINANCE

University of Oregon
FRANKLIN KEMBUAN