Hardian Sahputra Nasution
Senior Deputy General Manager
Tangerang
Summary
Deputy General Manager experienced in planning, directing and managing company work activities, functions and operations. Quality standards and performance objectives. Provides expert direction and guidance to subordinates and formulates work plans. Customer-oriented with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
17
17
years of professional experience
5
5
Certificates
Work History
Senior Deputy General Manager
PT Monica Hijau Lestari
06.2023 - Current
- Planning and implementing strategies to achieve regional goals and objectives.
- Developing and executing business plans that align with the company's vision.
- Analysing market trends and competition to identify growth opportunities.
- Managing and leading a team of stores managers and employees.
- Providing guidance and support to stores managers to optimise performance.
- Conducting regular performance evaluations and addressing any areas for improvement.
- Monitoring and improving operational efficiency.
- Ensuring compliance with company policies and procedures.
- Building strong relationships with clients and stakeholders.
- Handling customer complaints and resolving conflicts promptly.
- Analysing financial data and preparing reports.
- Monitoring revenue and expenses to ensure financial targets are met.
- Providing busines review reports to General manager
Regional Manager
PT Monica Hijau Lestari
10.2017 - 05.2023
- Planning and implementing strategies to achieve regional goals and objectives.
- Developing and executing business plans that align with the company's vision.
- Analysing market trends and competition to identify growth opportunities.
- Managing and leading a team of stores managers and employees.
- Providing guidance and support to stores managers to optimise performance.
- Conducting regular performance evaluations and addressing any areas for improvement.
- Monitoring and improving operational efficiency.
- Ensuring compliance with company policies and procedures.
- Building strong relationships with clients and stakeholders.
- Handling customer complaints and resolving conflicts promptly.
- Analysing financial data and preparing reports.
- Monitoring revenue and expenses to ensure financial targets are met.
Area Sales Manager
PT Monica Hijau Lestari
05.2016 - 09.2017
- Planning and implementing strategies to achieve regional goals and objectives.
- Developing and executing business plans that align with the company's vision.
- Providing guidance and support to Store managers to optimise performance.
- Conducting regular performance evaluations and addressing any stores for improvement.
- Monitoring and improving operational efficiency.
- Ensuring compliance with company policies and procedures.
- Monitoring revenue and expenses to ensure financial targets are met.
Store Manager
PT Monica Hijau Lestari
01.2007 - 04.2016
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.
Education
No Degree - Legal Studies
Medan Area University
Medan, Indonesia 04.2001 -
Skills
Operations Management
Certification
(Design Thinking Training),(shift Academy),(31 Augustus - 26 September 2022
Timeline
Senior Deputy General Manager
PT Monica Hijau Lestari
06.2023 - Current
(Design Thinking Training),(shift Academy),(31 Augustus - 26 September 2022
09-2022
[Inspiring our customer advanced leve)], [Learning Resources)] - [10 - 12 February 2020]
02-2020
[Management Development Program],( Binus Univercity),(11-14 February 20190
02-2019
(Inspiring Our Customer Train The Trainer Program),(Learning Resources),(03 -06 July 2018)
07-2018
Regional Manager
PT Monica Hijau Lestari
10.2017 - 05.2023
Area Sales Manager
PT Monica Hijau Lestari
05.2016 - 09.2017
Store Manager
PT Monica Hijau Lestari
01.2007 - 04.2016
No Degree - Legal Studies
Medan Area University
04.2001 -
(Leadership Training),(Learning Resources),19&21-23 Februry 2018)
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