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Experienced IT professional with over 16 years of experience in the IT field related to software development. Starting as a programmer, systems analyst, business analyst and project manager. Excellent reputation for resolving problems and improving customer satisfaction.

Hardworking Account Manager with 1.6 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. Strong desire to grow in the financial analysis career path. A strong passion to learn and bring value to whichever I team I am placed on.

Customer Experience Manager providing leadership to USA Distribution & Customer Service and serving as escalation point for clients and internal departments. Provide senior leadership and internal stakeholders with updates and status reports. Deliver excellent customer services while building and maintaining internal and external relationships. Natural leader experienced in driving team successes by coaching and motivating team members to increase customer experience and retention, profitability, operational efficiency and team satisfaction. Well versed in meeting or exceeding organizational objectives. Excellent interpersonal skills, work well with others in both supervisory and support roles.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing project employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

HENDRAWAN CAHYONO

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Warehouse Manager

Account Sales Manager

Safety Man

Sales Admin

Technician

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Warehouse Manager

Safety Man

Account Sales Manager

Sales Admin

Technician

Technician

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