Summary
Overview
Work History
Education
Skills
writing
Timeline
Generic
Irene Listiyo

Irene Listiyo

Working Home Mom
Kota Surabaya

Summary

Dynamic operations manager with a proven track record at Jaizu Tori, enhancing customer satisfaction and driving operational efficiency. Skilled in staff training and strategic development, I successfully implemented process improvements that reduced closing times, while fostering a collaborative environment to maximize team performance and engagement. Due to the pandemic the food and beverage field having a major disturbance and they have to close the business.

Overview

18
18
years of professional experience
2
2
Languages

Work History

Manager Operation

Jaizu Tori
09.2021 - 02.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Finance Executive

Samator
04.2005 - 09.2006
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Ensured compliance with all relevant regulations, maintaining accurate records of financial transactions and reporting requirements.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Initiated process improvements that reduced month-end closing times, increasing the efficiency of the finance department''s reporting functions.

Education

MBA - Commerce

University of Sydney
Australia
04.2001 -

BBA - Commerce

University of Queensland
Brisbane, Australia
04.2001 -

Skills

    Operational efficiency management

    Organizational time strategies

    Staff training and development

    Effective task delegation

    Strategic development

    Collaborative decision-making

writing

After finishing my degree and a bit of working experience, I have to stayed home due to my child's conditions. However as they grow older, I would love to enter the workforce and apply my skills in a challenging situation. I would like to start by working remotely from home.

Timeline

Manager Operation

Jaizu Tori
09.2021 - 02.2023

Finance Executive

Samator
04.2005 - 09.2006

MBA - Commerce

University of Sydney
04.2001 -

BBA - Commerce

University of Queensland
04.2001 -

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Irene ListiyoWorking Home Mom