JENNIFER CHISOM EZEJIOGU
Bali,SU
Summary
Driven by a passion for excellence, I leveraged relationship-building and market research skills at Nigerian Breweries PLC to significantly enhance visibility and sales. My approach, blending persuasive storytelling with strategic marketing, fostered unparalleled customer loyalty and team collaboration, culminating in surpassing sales targets and expanding market presence. Goal-oriented manager with distinguished experience in Hospitality and Entertainment industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Sales Brand Ambassador
Nigerian Breweries PLC
02.2015 - 03.2017
- Developed strong relationships with store managers to secure prime merchandising locations for increased visibility.
- Optimized sales presentations by utilizing persuasive storytelling techniques that resonated with diverse customer segments.
- Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
- Boosted sales performance by conducting engaging product demonstrations and communicating key brand benefits to customers.
- Provided exceptional customer service, addressing concerns and ensuring satisfaction with purchased products.
- Fostered a positive team environment that encouraged collaboration, resulting in increased sales performance and overall job satisfaction.
- Monitored competitor activity, providing insights to management on potential threats and opportunities within the market.
- Conducted market research to identify consumer trends and preferences for future marketing opportunities.
Smart Ambassador
Infinix Mobile
04.2017 - 09.2021
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Resolved conflicts between staff members and community members in diplomatic manner.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Sales Manager
RAK Entertainment
10.2021 - 01.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
Education
Higher National Diploma - Corporative Economics And Management
Federal Polytechnic, Nekeede.
Imo State, Nigeria06.2014
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Product Knowledge
- Goal Setting
- Sales Reporting
Timeline
Sales Manager
RAK Entertainment
10.2021 - 01.2023
Smart Ambassador
Infinix Mobile
04.2017 - 09.2021
Sales Brand Ambassador
Nigerian Breweries PLC
02.2015 - 03.2017
Higher National Diploma - Corporative Economics And Management
Federal Polytechnic, Nekeede.
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