Lala Sartika
Market Retail Training And Development Manager
Jakarta - Indonesia
Summary
Dynamic leader with proven expertise in developing high-impact training strategies at PT. LEVI STRAUSS INDONESIA. Excelled in e-learning strategies and fostering a culture of continuous learning, significantly enhancing team performance and operational efficiency. Specialized in coaching and mentoring, driving business growth through innovative training programs and effective skill assessments.
Overview
20
20
years of professional experience
Work History
Market Retail Training and Development Manager
PT. LEVI STRAUSS INDONESIA
04.2004 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Onboarded new employees with training and new hire documentation.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Support retail growth and increase profitability by designing a training strategy and implementing training programs for the retail organization for both field sales team.
- Ensures success execution of all training programs and is accountable for implementing training that supports the foundational and growth initiatives in retail for the market.
- Supports all retail stores and channels including the Franchise stores in the market, including supporting ongoing new stores and AMA and global product training projects
- Develops the Retail training strategy and agenda ensures comprehensive learning modules are established and maintained locally
- Localize all regional programs where needed, whilst maintaining the integrity and purpose of the regional programs to drive consistency and strong business results
- Assesses ‘skills' level of frontline staff through - Observation on field - Mystery Shopping Program - Store level results - Store trouble shooting
- Monitors and ensures capability building for trainers / upskilling periodically
National Training & Development Specialist
PT. METROX LIFESTYLE
04.2009 - 04.2014
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Promoted a culture of knowledge sharing within the organization, encouraging employees to actively contribute their expertise and insights to ongoing learning initiatives.
- Established a culture of continuous learning within the organization through regular training sessions and resources availability.
Education
CPLC - Certified Profesional Life Coach
Asia Coach
Jakarta 04.2001 -
No Degree - Hypnotherapy Certification Program
ESQ
Jakarta 04.2001 -
No Degree - Training of Trainer BNSP Certification
ESQ
Jakarta 04.2001 -
S. Sos - Public Administration
FISIP UNIVERSITY OF INDONESIA
DEPOK 04.2001 -
Skills
E-Learning Strategies
Soft skills training
Virtual Training
Training delivery
Onboarding Programs
Technical training
Blended Learning
Leadership training
New hire on-boarding
Adaptive Learning
Public Speaking
Coaching and Mentoring
Training material updates
Customized training
Accomplishments
- The Best in Class E- learning Program & Mystery Shopping Program in SEA
- Develop and implemented in-house and external signature training program all level
Timeline
National Training & Development Specialist
PT. METROX LIFESTYLE
04.2009 - 04.2014
Market Retail Training and Development Manager
PT. LEVI STRAUSS INDONESIA
04.2004 - 06.2024
CPLC - Certified Profesional Life Coach
Asia Coach
04.2001 -
No Degree - Hypnotherapy Certification Program
ESQ
04.2001 -
No Degree - Training of Trainer BNSP Certification
ESQ
04.2001 -
S. Sos - Public Administration
FISIP UNIVERSITY OF INDONESIA
04.2001 -