Lilly Furlow
Boise,ID
Summary
Driven by a strong work ethic and integrity, adeptly managed multiple roles in all professional spaces I've been in, enhancing customer satisfaction through meticulous attention to detail. Demonstrated adaptability and complex problem-solving skills, mentoring new staff and streamlining operations to boost productivity. Eager to secure a long-term position at a supportive establishment that I can help grow and vice versa.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Folk & Lore
08.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Participated in local craft fairs and events, effectively promoting handmade products to new audiences.
- Maintained accurate inventory records, ensuring adequate stock levels to meet demand while minimizing waste materials.
- Enhanced customer satisfaction by creating high-quality, unique handmade crafts tailored to individual preferences.
Line Cook, Cashier
Bao Boi
03.2023 - 11.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Collaborated with management to develop strategies for enhancing the overall customer experience.
- Maintained a clean, organized workspace to promote a pleasant atmosphere for both employees and customers.
Bakery Worker, Cashier
Chip Cookies
09.2021 - 06.2022
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Welcomed customers entering store, responded promptly to customer needs, and resolved customer issues.
Child Caregiver, Pet Caregiver
Self Employed
01.2018 - 01.2021
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Evaluated the effectiveness of care plans for each pet, making necessary adjustments based on observed behaviors and owner feedback.
- Upheld client relationships through regular progress reports detailing the physical, emotional, and behavioral status of their animals.
- Administered regular and special medications for pets.
Education
High School Diploma -
One Stone
Boise ID06.2024
Skills
- Attention to Detail
- Highly Motivated
- Reliable and Trustworthy
- Time Management
- Adaptable
- Project Management
- Complex Problem-Solving
- Work Ethic and Integrity
- Customer Service
- Patience and Empathy
Certification
Sex Educator certification- Everyone Deserves Sex Education, Portland OR * 9/24
Sex Educator Certification 12/24
Comprehensive professional development training that provided an expansive understanding of human sexuality using an intersectional lens informed by social, disability, and racial justice frameworks. The coursework centered empathy, justice, intentional language, and expansiveness while offering tools to help identify the ways power, privilege, and socially constructed belief systems influence the way we think and teach about sex. This means I not only received knowledge, skills, and information, but also essential perspective on human identity and development that will last a lifetime.
Timeline
Sales Representative
Folk & Lore
08.2024 - Current
Line Cook, Cashier
Bao Boi
03.2023 - 11.2023
Bakery Worker, Cashier
Chip Cookies
09.2021 - 06.2022
Child Caregiver, Pet Caregiver
Self Employed
01.2018 - 01.2021
Sex Educator certification- Everyone Deserves Sex Education, Portland OR * 9/24
High School Diploma -
One Stone
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