Melati Puspitawaty
Vice Director Of Human Capital Lion Air Group
Jakarta
Summary
Dynamic human capital leader with extensive experience at Lion Air Group, driving organizational development and change management initiatives. Proven track record in enhancing employee retention through innovative hiring strategies and effective coaching. Skilled in operations management and analytical problem-solving, fostering a collaborative environment that promotes high performance and continuous improvement.
Overview
19
19
years of professional experience
14
14
Certifications
Work History
Vice Director of Human Capital
Lion Air Group
10.2023 - Current
- Championed process improvements within the organization, resulting in streamlined workflows and reduced operational costs.
- Managed change management initiatives aimed at optimizing organizational structures while minimizing disruption during transitional periods.
- Improved team collaboration by streamlining internal communication processes.
- Devised hiring and recruitment policies for (+-) 21.000 employee company.
- Oversaw human resources functions, fostering a positive work environment that attracted top talent and promoted employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Enhanced employee retention by implementing effective talent management strategies and career development programs.
- Mentored and developed HR team members, fostering growth within the department and promoting a culture of continuous learning.
- Evaluated existing HR processes for inefficiencies, taking steps to streamline them without sacrificing quality or accuracy.
- Digitalized HR process by enhancing the internal system.
General Manager of Operation Administration Centre
Lion Air Group
01.2021 - 10.2023
- Standardize the administration and database crew within Lion air group.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Monitored completeness of administration and database for over than 5000 crew (Pilot, Flight Attendant, and FOO).
- Ensuring that the required documentation for the crew is valid (such as licenses, medical records, passports, visas, etc.).
- Managed budget implementations for crew payments, crew evaluations, and training.
- Enhanced team collaboration and communication by introducing a new project management tool, leading to more efficient project completions, such as implementing an integrated database within Lion Group Airlines.
- Coordinate with internal stakeholders to manage time efficiently in order to complete all tasks within deadlines.
Specialist Staff to the President and CEO
Lion Air Group
03.2017 - 12.2021
- Assisted in the development of strategic initiatives by conducting research, performing analyses, and presenting findings to executive leadership.
- Supported decision-making processes with thorough research and analysis of industry trends and competitor actions.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
- Collaborated with human resources department to streamline recruitment efforts for key executive positions.
- Supported successful acquisition and integration processes by coordinating with key stakeholders to provide necessary information and resources.
- Handled confidential and sensitive information with discretion and tact.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Reviewing the agreement with the vendor to improve the efficiency of the company.
- Devised and implemented processes and procedures to streamline operations (fast handling concepts for operations).
Manager Flight Operation Support
Lion Air
11.2013 - 09.2016
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Managed more than 1500 crew database.
- Ensuring that crew licensing and medical certifications are valid for day-to-day operations.
- Ensure expatriate crew documents are well managed and valid.
- Maintained and monitored the completion of the crew dossier in regard to the audit.
- Maximized crew utilization through analyzing crew performances.
- Managed and motivated employees to be productive and engaged in their work.
- Perform the visa, documents, and work permit for the expatriate crews.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Recruitment Officer
Lion Air
10.2011 - 11.2013
- Hired more than 300 expatriate pilots.
- Hired more than 400local pilot.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Evaluated applicant qualifications against position requirements, identifying top candidates for further consideration by hiring managers.
- Managed offer negotiation process between candidates and hiring managers, securing mutually beneficial agreements that contributed to long-term employee satisfaction levels.
- Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
- Hired employees and initiated new hire paperwork process.
- Explained human resources policies, procedures, laws, standards, and regulations to each employee.
Secretary to Vice Chancellor
Binawan
06.2006 - 09.2008
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
Education
Executive Class - Human Resources Investment Program
University of Washington Bothell
04.2001 -
Master Degree - Notary
University of Indonesia
Depok, Indonesia 04.2001 -
Bachelor of Laws - Civil Law
Trisakti University
Jakarta 04.2001 -
Skills
Change management
Operations management
Organizational development
Leadership development
Human resources management
Project management
Problem-solving
Creativity and innovation
Analytical thinking
Hiring and retention
Corporate communications
Coaching and mentoring
Accomplishments
- Saving (-+) USD 1 million by successfully negotiated with system vendor and implementation System on time.
- Saving (-+) IDR 1,5 billion by Successfully re-negotiating Aircraft chart and manual vendor.
- Support to create New Airlines for Lion Group.
- Successfully Integrated administration & crew database across Lion Group.
- Successfully Implemented digitalized HR System.
Certification
Advance Leadership Development Program by GE
Timeline
Human Factor by LGTC
12-2024
Vice Director of Human Capital
Lion Air Group
10.2023 - Current
Root Cause Analysis (RCA) by LGTC
06-2022
Company Aviation Safety Officer (CASO) by LGTC
05-2022
Safety Management System by LGTC
03-2022
Dangerous Goods Type E Training by LGTC
03-2022
Duty Security Training for Ground Personnel by LGTC
03-2022
RAMP Safety Awareness by LGTC
03-2022
General Manager of Operation Administration Centre
Lion Air Group
01.2021 - 10.2023
Dutch language training by Erasmus Huis
09-2020
Basic Auditor by Bureau Veritas
04-2020
Lean Six Sigma (Green Belt) by GE
03-2020
Advance Leadership Development Program by GE
10-2019
CAP Coaches Workshop by GE
07-2019
Influencing Skill by GE
06-2019
Project Management Fundamental by GE
06-2019
Specialist Staff to the President and CEO
Lion Air Group
03.2017 - 12.2021
Manager Flight Operation Support
Lion Air
11.2013 - 09.2016
Recruitment Officer
Lion Air
10.2011 - 11.2013
Secretary to Vice Chancellor
Binawan
06.2006 - 09.2008
Executive Class - Human Resources Investment Program
University of Washington Bothell
04.2001 -
Master Degree - Notary
University of Indonesia
04.2001 -
Bachelor of Laws - Civil Law
Trisakti University
04.2001 -
Similar Profiles
Perdana KusumaPerdana Kusuma
First Officer A320 at Batik AirFirst Officer A320 at Batik Air
Yulianting Yulianting null
Social Media Digital at PT Elektronik Distribusi Otomatisasi Terkemuka (eDOT By Nabati Group)Social Media Digital at PT Elektronik Distribusi Otomatisasi Terkemuka (eDOT By Nabati Group)
Baldev SinghBaldev Singh
Senior IT Manager at Batik Air Malaysia (Lion Group)Senior IT Manager at Batik Air Malaysia (Lion Group)
Joshua KristiadiJoshua Kristiadi
Business Development Manager at Krom BankBusiness Development Manager at Krom Bank
Mirza ZalfandyMirza Zalfandy
Project Manager at AlltrekProject Manager at Alltrek