Dynamic Operations Lead with a proven track record at PT. WHIM Management Indonesia, excelling in influencer marketing and cross-functional team leadership. Spearheaded vendor partnerships and brand collaborations, boosting brand awareness and operational efficiency. Skilled in event management and content development, consistently achieving targets through strategic planning and innovative solutions.
Overview
6
6
years of professional experience
Work History
Operations Lead
PT. WHIM Management Indonesia
09.2022 - Current
Managed daily operations, ensuring timely delivery of high-quality services to clients.
Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
Established strong relationships with vendors, negotiating favorable pricing terms without compromising on quality or service levels.
Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
Planned operations and activities, and oversee projects.
Conducting research and analysis to identify potential key opinion leaders who align with the organization's objectives and target audience. Building relationships and recruiting KOLs through various channels, such as social media, industry events, and professional networks.
Collaborating with various internal teams, such as account,finance,legal,creative and regulatory affairs, to align KOL activities with broader organizational goals. Coordinating efforts to leverage KOL relationships across different departments and initiatives.
Staying updated on industry trends, market developments, and emerging influencers. Monitoring competitor activities and identifying opportunities to collaborate with new and influential voices in the industry.
Creator Manager
MainGames Indonesia
04.2019 - 07.2022
Establish and maintain regular and effective communication with Facebook Gaming creators to foster strong relationships and ensure they have the support they need to succeed.
Manage and support high-profile influencers and celebrity creators to optimize their engagement and live streaming quality, ensuring they deliver high-quality content aligned with the brand's values.
Work collaboratively with creators to enhance their streaming performance and results, providing recommendations and support to improve their content quality and viewership.
Oversee all creator-related aspects of pre, during, and post Facebook Gaming official events, ensuring the successful execution of campaigns and events.