Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
Generic

Nur Alifia Chaerunnisa

Pharmacist Assistant
Jakarta

Summary

Dynamic Pharmacy Assistant with proven expertise at Pustu Bidara Cina 2, enhancing customer satisfaction through effective patient counseling and meticulous prescription verification. Skilled in inventory management and insurance collaboration, I consistently improved operational efficiency and reduced prescription errors, fostering a collaborative environment that prioritized patient safety and care.

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring more than 5 years of relevant work experience to your team.

Skilled Pharmacy Assistant brings 5 years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.

Diligent with proven background in supporting pharmacists in daily operations. Efficiently handled prescription processing and customer inquiries, ensuring smooth workflow. Demonstrated strong organizational skills and attention to detail while maintaining inventory and assisting with administrative tasks.

Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.

Experienced with prescription processing and patient assistance, ensuring efficient pharmacy operations. Utilizes strong organizational skills and attention to detail in inventory management and administrative tasks. Knowledge of pharmacy software and communication techniques to support team goals and patient care.

Pharmacy professional with solid track record in assisting with prescription preparation and patient communication. Known for reliability and adaptability in fast-paced environments, consistently contributing to team success. Skilled in inventory management, customer service, and maintaining accurate records.

Personable Professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.

Personable professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.

Overview

10
10
years of professional experience
1
1
Certification
2
2
Languages

Work History

Pharmacy Assistant

Pustu Bidara Cina 2
01.2022 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Counted and labeled prescriptions with correct item and quantity.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Received incoming supplies and stocked in correct locations.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Updated computer system with current customer, payment and inventory information.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Supported operations with filing, copying and faxing.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Enhanced team communication, organizing regular meetings to discuss workflow improvements.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Supported community health, participating in local health fairs and pharmacy outreach programs.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Conducted regular medication inventory audits to prevent stock shortages and overages.
  • Reduced waiting times for patients by implementing more efficient prescription filling process.
  • Provided technical support for pharmacy computer systems, ensuring uninterrupted operations.
  • Facilitated smooth workflow, organizing prescription orders for efficient processing.
  • Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations.
  • Answered questions regarding medication instructions and usage.

Teacher

SMF Mahadhika 4
05.2021 - 06.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Pioneered sustainability project that educated students on environmental issues and solutions.
  • Utilized data-driven instruction to tailor lessons for improved academic performance.
  • Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
  • Fostered positive learning environment that encouraged student curiosity and critical thinking.

Private Tutor

Home
07.2015 - 01.2022
  • Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
  • Adapted tutoring approach based on each student''s progress, ensuring continuous growth in knowledge and skills.
  • Implemented creative teaching techniques that made complex concepts more accessible for better retention of information.
  • Provided targeted support in specific subject areas where students struggled the most, enhancing overall academic success.
  • Utilized various teaching methods to accommodate diverse learning styles, ensuring optimal understanding of material.
  • Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
  • Supported students with helpful study habits and exam strategies.
  • Tracked learning progress to optimize tutoring methods and help students achieve goals.
  • Collaborated with parents to discuss student progress, addressing any concerns or areas requiring additional support.
  • Assisted students with time management strategies, improving their ability to complete assignments efficiently.
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Built strong rapport with students through active listening, empathy, and genuine interest in their success.
  • Monitored student performance through regular assessments, identifying strengths and areas for improvement.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Met with parents to discuss student progress and address concerns.
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Reviewed materials for student classes to enhance learning and used unique ways to reinforce program materials.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

Pharmacy Assistant

RSUD Ciracas
04.2021 - 08.2021
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Increased customer satisfaction, providing compassionate care and detailed medication instructions.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Coordinated with insurance companies to resolve billing and reimbursement issues.
  • Developed patient education materials on medication management and disease prevention.
  • Optimized supply chain for pharmacy goods, negotiating with suppliers for better terms.
  • Contributed to pharmacy's monthly newsletter, writing articles on health and wellness topics.
  • Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
  • Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
  • Assisted in management of pharmacy's social media presence, enhancing community engagement.
  • Re-stocked shelves with prescribed medications and health care products.

Pharmacy Assistant

Klinik Surya Medika
01.2020 - 09.2020
  • Merchandised over-the-counter goods and rotated stock.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Streamlined medication inventory management, implementing efficient stock rotation system.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Greeted customers at counter and provided excellent customer service.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Verified patient information to correctly dispense medications.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Generated labels for prescriptions and maintained accurate records.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Input patient information into computer system for prescription orders.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Counted and labeled prescriptions with correct item and quantity.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Updated computer system with current customer, payment and inventory information.

Pharmacy Assistant

Klinik Budi Medika
10.2019 - 01.2020
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Supported operations with filing, copying and faxing.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Enhanced team communication, organizing regular meetings to discuss workflow improvements.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Supported community health, participating in local health fairs and pharmacy outreach programs.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Conducted regular medication inventory audits to prevent stock shortages and overages.
  • Reduced waiting times for patients by implementing more efficient prescription filling process.
  • Provided technical support for pharmacy computer systems, ensuring uninterrupted operations.
  • Facilitated smooth workflow, organizing prescription orders for efficient processing.
  • Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations.
  • Answered questions regarding medication instructions and usage.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Increased customer satisfaction, providing compassionate care and detailed medication instructions.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Coordinated with insurance companies to resolve billing and reimbursement issues.
  • Developed patient education materials on medication management and disease prevention.

Pharmacy Assistant

Puskesmas Gambir
04.2019 - 05.2019
  • Optimized supply chain for pharmacy goods, negotiating with suppliers for better terms.
  • Contributed to pharmacy's monthly newsletter, writing articles on health and wellness topics.
  • Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
  • Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
  • Assisted in management of pharmacy's social media presence, enhancing community engagement.
  • Re-stocked shelves with prescribed medications and health care products.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Greeted customers at counter and provided excellent customer service.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.

Pharmacy Assistant

RSUD Pasar Rebo
02.2019 - 04.2019
  • Merchandised over-the-counter goods and rotated stock.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Streamlined medication inventory management, implementing efficient stock rotation system.
  • Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Verified patient information to correctly dispense medications.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Generated labels for prescriptions and maintained accurate records.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Input patient information into computer system for prescription orders.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Established and maintained patient profiles, updating organizational database with current information.

Quality Assurance Intern

PT Harsen Laboratories
10.2018 - 01.2019
  • Conducted performance tests under various conditions to assess stability and responsiveness of products.
  • Prepared QA evaluation reports and submitted to management.
  • Determined overall product quality by accurately conducting and evaluating various QA tests.
  • Collaborated effectively with developers, fostering a positive working environment that facilitated successful project outcomes.
  • Consistently met deadlines while maintaining high-quality standards throughout the entire project life cycle.
  • Enhanced product quality by conducting thorough testing and identifying areas for improvement.
  • Demonstrated adaptability when faced with shifting priorities or unexpected challenges, always maintaining focus on delivering high-quality results.
  • Assisted in developing QA processes for more efficient and accurate testing procedures.
  • Increased team efficiency by creating test cases based on user requirements and specifications.
  • Facilitated knowledge sharing within the team through regular presentations about QA techniques and best practices.
  • Verified compliance with relevant regulatory guidelines, minimizing risk exposure for the organization.
  • Improved product release timelines with efficient test case execution and issue resolution efforts.
  • Utilized automation tools, streamlining the testing process and reducing manual efforts required from the team.
  • Contributed to a better end-user experience through meticulous attention to detail in identifying potential issues.
  • Analyzed user feedback, incorporating insights into future development plans for enhanced usability and functionality.
  • Reduced the number of software defects by diligently tracking and documenting issues found during testing.
  • Accelerated bug resolution by effectively communicating findings to development teams.
  • Supported continuous improvement initiatives by proactively suggesting process enhancements.
  • Collaborated with quality assurance teammates.
  • Participated in project meetings, providing valuable input on quality assurance matters to stakeholders.
  • Assisted with planning of quality assurance testing projects following functional specifications.
  • Maintained up-to-date knowledge of industry best practices, staying ahead of emerging trends in quality assurance methodologies.
  • Performed regression testing after each update, ensuring previously resolved issues did not recur in subsequent releases.
  • Collaborated with cross-functional teams to ensure seamless integration of new features.
  • Observed and contributed to all phases of projects from test design to launch.
  • Tested development projects to detect issues.
  • Worked independently on assignments involving varied and complex issues without direct supervision.
  • Mastered standard operating procedures through hands-on application to daily testing and analysis.
  • Communicated with software developers to provide testing feedback and resolve issues.
  • Maintained complete, accurate and legible test records, reviewing data for accuracy and trends and communicating concerns to supervisor.
  • Interpreted analytical data, converting to technical documentation for use in training manuals and standard operating procedures.
  • Identified issues and recommended solutions to problems uncovered during course of performing assignments.
  • Performed specialized testing in support of internal and external customers and departmental projects.
  • Input data into spreadsheets or electronic databases to build complete documentation of testing and troubleshooting procedures.
  • Studied reference materials and technical reports to develop thorough understanding of job requirements and role of related jobs within respective departments and broader company.
  • Completed inspection reports, describing performance outcomes, and carefully documenting irregularities or variances from expected outcomes.
  • Operated computers, GIS technology and maintenance tracking software.
  • Kept scripts and test cases updated with current requirements.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

Education

Bachelor of Science - Pharmacy

INSTITUT SAINS Dan TEKNOLOGI NASIONAL
Jakarta, Indonesia
04.2001 -

Diploma - Pharmacy

Poltekkes Kemenkes Jakarta 2
Jakarta, Indonesia
04.2001 -

Skills

Secure storage of medications

Verifying orders

Answering customer questions

Supply restocking

Processing payments

Order documentation

Interpreting orders

Receiving incoming supplies

POS system operation

Patient counseling

Data entry

Organizing supplies

Insurance collaboration

Prescription interpretation

Medication dispensing

Stocking shelves

Product restocking

Medication labels

Dosage form preparation

Computer savvy

Pharmaceutical calculations

Supply management

Resolving complaints

Pharmacology expertise

Insurance verification

Document filing

Drug inventory control

Drug interaction awareness

Pharmacy law compliance

Regulatory compliance

Insurance billing

Prescription verification

Technical troubleshooting

Inventory reconciliation

Drug classification

Emergency preparedness

Customer relationship management

Pharmacy software proficiency

Sales techniques

Operating register

Point-of-sale system

Labeling prescriptions

Medication distribution support

Stocking inventory

Oral medication preparation

Processing orders

Compounding support

Proper labeling

Labeling and counting

Supporting pharmacy operations

Updating computer database

Counter support

Drug formulary knowledge

Medication storage

Resolving customer issues

Filing documents

Submitting insurance documents

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by completing Taks with accuracy and efficiency.

Software

Ms Office

Aplication

Canva

SIMRS

Google workspace

Apotek Management Software

SPSS / Software Statistik

SIMONA & ASPAK

Certification

Mutu Training - 5 days

Interests

Data entry

Quality assurance

Timeline

Mutu Training - 5 days

02-2025

Pharmacy Assistant

Pustu Bidara Cina 2
01.2022 - Current

Teacher

SMF Mahadhika 4
05.2021 - 06.2022

Pharmacy Assistant

RSUD Ciracas
04.2021 - 08.2021

Pharmacy Assistant

Klinik Surya Medika
01.2020 - 09.2020

Pharmacy Assistant

Klinik Budi Medika
10.2019 - 01.2020

Pharmacy Assistant

Puskesmas Gambir
04.2019 - 05.2019

Pharmacy Assistant

RSUD Pasar Rebo
02.2019 - 04.2019

Quality Assurance Intern

PT Harsen Laboratories
10.2018 - 01.2019

Private Tutor

Home
07.2015 - 01.2022

Bachelor of Science - Pharmacy

INSTITUT SAINS Dan TEKNOLOGI NASIONAL
04.2001 -

Diploma - Pharmacy

Poltekkes Kemenkes Jakarta 2
04.2001 -

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Nur Alifia ChaerunnisaPharmacist Assistant