Summary
Overview
Work History
Education
Skills
Certifications & Licenses
Timeline
Generic
Retno Putri Efelin

Retno Putri Efelin

Retail Relationship Manager
Pekanbaru

Summary

Dynamic Retail Relationship Manager with expertise in banking and financial acumen at PT Bank Negara Indonesia Tbk. Proven track record in relationship building and effective negotiation, successfully managing customer credit activities and enhancing client satisfaction. Adaptable leader skilled in risk management and time management, driving impactful results in client engagement.

Overview

7
7
years of professional experience

Work History

Retail Relationship Manager

PT Bank Negara Indonesia Tbk
05.2021 - Current

Responsible for conducting product marketing activities include

  • Managing, arranging to implementation of costumer account planning.
  • Managing the credit application process.
  • Managing relationship with costumer dan prospective costumer.
  • Managing costumer credit activities and prospective costumer.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.


Internship Student

PT Astra Agro Lestari Tbk
07.2018 - 09.2018
  • Responsible for make land performance arrangements starting from the harvest schedule, fertilization schedule and risk management on the land as well as employee management for each job.
  • Gained practical experience in various aspects of the field (plants unit,machine units, transportation and maintenance, finance unit and factory division). Developed professional skills through hands-on experiences, including time management and effective communication.
  • Sorted, organized, and maintained files.

Education

Magister Management - Digital Operation

Telkom University
Bandung, Indonesia
11-2026

Bachelor of Agriculture - Agribusiness

Brawijaya University
Malang, Indonesia
09-2019

Skills

Effective negotiation

Financial acumen

Team leadership

Banking

Relationship building and management

Risk management

Adaptability and flexibility

Time management abilities

Data analysis

Certifications & Licenses

  • 2019 : Microsoft Office Specialist Certification - Trust Training Partners
  • 2020 : 7 Habits of Highly Effective People - FranklinCovey
  • 2020 : General Banking Level I - Lembaga Sertifikasi Profesi Perbankan
  • 2020 : Analisa Laporan Keuangan level I - Universitas Gadjah Mada
  • 2022 : Manajemen Resiko Perbankan Level I - Lembaga Sertifikasi Profesi Perbankan
  • 2023 : Tematik Restrukturisasi - LPPI - Your Strategic Partner

Timeline

Retail Relationship Manager

PT Bank Negara Indonesia Tbk
05.2021 - Current

Internship Student

PT Astra Agro Lestari Tbk
07.2018 - 09.2018

Magister Management - Digital Operation

Telkom University

Bachelor of Agriculture - Agribusiness

Brawijaya University
Retno Putri EfelinRetail Relationship Manager