Rezti Iswara

Planned marketing initiatives and leveraged referral networks to promote business development.

• Expanded business through effective network development, identifying new, and prospective clients.
• Connect and maintain relationships with 17 existing online partners/clients (Biller Aggregator and International Principle) and seeking for new business opportunities by offering digital goods to clients;
• Calculating cost & benefit based on the analysis of new business opportunities and historical transactions;
• Preparing the documents needed for business partnership (B2B) including NDA, draft agreement/contracts, user requirements, and other internal documents.
• Conducted regular meetings with biller aggregator clients to build positive and productive relationships.

• Analyze nearly 30 digital and IT initiatives and identify the dependencies among these initiatives in enhancing the efficiency of the project execution and its compliance with the methodology, standards, policies, and procedures;
• Mitigated business risks by working closely with staff members and assessing performance;
• Produce and oversight the project reporting on the digital banking transformation initiative to the Steering Committee (Director);
• Collaborate with the consultant team to produce recommendations on digital banking transformation initiatives to the management;
• Manage shared resources across all projects administered and lead knowledge transfer to the Bank DKI implementation team;
• Lead the checkpoint meeting on a daily basis to identify, and mitigate the challenges in addressing the project objectives.

• Analyze more than 1000 ATM transaction data (monthly and yearly) of Bank DKI Branch across Indonesia;
• Increasing ATM fee-based income by 150% within one year;
• Produce monthly transaction reports on the fee‑based income progress of Bank DKI ATM and forecasting to internal stakeholders;
• Reduce financial inconsistencies while assessing performance ATMs based on the transaction data to determine the new location and re-location plans;
• Develop about 4 retention programs to boost ATM transactions of Bank DKI across Indonesia.
• Trained and guided team members to maintain high productivity and performance metrics.

• Manage a digital business partnership with Jakarta Government and Metro Jaya Police in developing services for Provincial administrative services (SAMSAT), tax, and local retribution;
• Direct support to the corporate merchant particularly BUMD (e.g. Ancol) on the digital banking development projects (E‑Ticketing/E‑Payment system);
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Achieved sales goals and service targets by delivering specific digital banking products & services and maintaining the project after acquisition including end‑to‑end processes (e.g. EDC/MPOS, E‑Wallet, Mobile Application, Gate/Turnstile, Vending Machine);
• Preparing the documents needed for business partnership (B2B) including NDA, draft agreement/contracts, user requirements, and other internal documents.

• Following in-class training and studying materials on all banking activities (funding, lending, and also digital);
• Participating in On The Job Training at the branch office and creating a research proposal regarding Market Research Indicator (MRI) survey for service excellent at Bank DKI;
• Creating and implementing and acquisition program with 50 merchants at Taman Rasuna Food court within 2 months.

• Managing about 5 marketplaces with updated daily entry data stock to sell to customers;
• Forecasting supply and demand to prevent overstocking and running out of stock.

• Supporting extensive research for Billboard/Out of Home Advertisement Project;
• Verifying Vendor's site of Billboard's offering;
• Checking vendor's legal documents;
• Maintaining Billboard/OOH site.
• Prepared project presentations and reports to assist senior staff.
• Participated in workshops and presentations related to projects to gain knowledge.