Ridwan Santosa
Section Head Engineering
Tangerang
Summary
Dynamic and self-motivated Electrical Engineering graduate from Universitas Jenderal Achmad Yani, skilled in team management and customer service. Proven ability to enhance performance and resolve conflicts, leading to improved customer satisfaction and team productivity. Adept at utilizing Microsoft Office to streamline processes and foster collaboration in high-pressure environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Engineering Manager position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Bachelor of Electrical Engineering
Universitas Jenderal Achmad Yani
04.2012 - 09.2016
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Electrical Engineering - Electrical Engineering
UNIVERSITAS JENDERAL ACHMAD YANI
Cimahi, Indonesia 04.2001 -
Skills
Friendly, positive attitude
Timeline
Bachelor of Electrical Engineering
Universitas Jenderal Achmad Yani
04.2012 - 09.2016
Bachelor of Electrical Engineering - Electrical Engineering
UNIVERSITAS JENDERAL ACHMAD YANI
04.2001 -
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