Rizka Septefani
South Tangerang
Summary
Results-driven consultant with a strong track record in crisis leadership and strategic networking. Skilled in fostering public-private collaborations that align private sector initiatives with national policies.
Overview
14
14
years of professional experience
Work History
Independent Consultant & Government Relation Adv.
Self-Employed
Banten
03.2021 - Current
- Government Alliances (2023–Present): Cultivated an elite, active network with senior government officials, including ministry leaders, and senators, to align private sector initiatives with national policies.
- Public-Private Collaboration: Bridged communication gaps between corporate clients and state agencies, securing high-level alignment on critical project objectives.
- Regulatory Compliance: Engineered robust corporate policies and compliance procedures to successfully navigate complex Indonesian regulatory frameworks.
- Cross-Functional Solutions: Led diverse, multi-disciplinary teams to deliver integrated solutions, addressing complex macroeconomic and business challenges.
- Portfolio Management: Managed high-stakes project lifecycles simultaneously, consistently maintaining top-tier quality standards, and client satisfaction.
- Strategic Networking: Expanded strategic business opportunities and forged high-value partnerships that directly benefited the client portfolio.
- Capacity Building: Facilitated executive workshops and training sessions to operationalized industry best practices, and innovative solutions for client teams.
- Crisis & On-Site Operations: Directed large-scale event timelines and on-site operations, proactively mitigating logistical risks to guarantee seamless execution.
- Vendor and Asset Management: Spearheaded the sourcing and assembly of innovative event attractions by blending internal capabilities with premium, qualified vendors.
Sr. Service Consultant & HR Advisor
Airswift
Jakarta
05.2018 - 04.2020
- Expatriate Mobility & Compliance: Directed end-to-end relocation and onboarding frameworks for international expatriates in Indonesia, providing expert advice on tax compliance, BPJS, KITAS/visa regulations, and cultural integration.
- HR Infrastructure & Counsel: Delivered strategic HR consultation to executive leadership and department heads, developing compliant corporate policies aligned with Indonesian labor laws.
- Risk & Benefits Management: Mitigated organizational risk by overseeing legal compliance, payroll accuracy, workers' compensation insurance, and the administration of complex employee benefits programs.
- Client Retention Strategy: Designed and executed customer service strategies that optimized client satisfaction and resulted in a 20% increase in service adoption.
- Revenue Collaboration: Partnered with marketing teams to launch new service offerings, driving a 30% increase in service uptake across the target market.
- Issue Resolution: Spearheaded the resolution of complex stakeholder inquiries, maintaining a 95% first-contact resolution rate.
- Talent Development: Orchestrated comprehensive employee onboarding and orientation programs, while mentoring junior consultants to drive a high-performance culture.
Field Logistics & Executive Assistant
ExxonMobil Indonesia
Jakarta
08.2016 - 07.2018
- Supply Chain Optimization: Coordinated end-to-end logistics operations for high-stakes projects, ensuring flawless supply chain continuity, and 100% on-time delivery of critical goods.
- Risk & Contingency Planning: Designed robust contingency strategies and tracking systems to eliminate waste, improve product availability, and mitigate supply chain disruptions.
- Regulatory & Safety Compliance: Oversaw large-scale material transportation, enforcing strict alignment with international safety regulations, industry standards, and ExxonMobil's compliance protocols.
- Vendor and Procurement Strategy: Managed strategic vendor and supplier relationships, spearheading contract negotiations to optimize procurement processes, and reduce transportation costs.
- Operational Auditing: Conducted rigorous audits of field logistics operations, implementing corrective actions, and standard operating procedures (SOPs) to maximize operational efficiency.
- Cross-Functional Synergy: Partnered with multi-disciplinary project teams to align field logistics operations with overarching corporate targets, and capital project timelines.
Drilling Operations Technician
ExxonMobil Indonesia
Jakarta
08.2016 - 04.2018
- International Reporting: Served as the direct on-site liaison for the global headquarters in Houston, providing data-driven technical reports on asset performance and drilling progress.
- Risk Mitigation & Safety: Identified subsurface and operational hazards, executing strict incident-prevention measures that significantly reduced on-site risk.
- Logistics & Site Readiness: Coordinated heavy equipment transportation, complex site preparations, and critical infrastructure setup to guarantee seamless rig deployment.
- Supply Chain Continuity: Managed local vendor and supplier networks to secure timely, compliant procurement of high-priority drilling materials, and tools.
- Regulatory Compliance: Maintained meticulous engineering and operational logs, ensuring absolute alignment with international oil and gas safety regulations.
- Cross-Functional Communication: Bridged real-time communication between field engineering crews and executive management to resolve daily technical challenges quickly.
- Emergency Preparedness: Led and participated in advanced workplace safety drills and critical emergency training to maximize site safety culture.
Executive Assistant
ExxonMobil Indonesia
Jakarta
08.2014 - 04.2018
- C-Suite Support & Governance: Provided high-level administrative and strategic support to C-level executives and directors within a highly regulated, multinational energy corporation.
- Workflow Optimization: Engineered and implemented advanced office management procedures that boosted overall workflow efficiency by 20%.
- Information Security: Maintained total oversight of highly confidential corporate data, proprietary financial models, and sensitive documentation, with absolute discretion.
- Strategic Briefings: Conducted deep-dive market research and compiled exhaustive background materials to fully brief executives ahead of critical public and private sector meetings.
- Global Mobility Management: Spearheaded complex, multi-destination international travel itineraries, and corporate calendars to maximize executive time management and minimize operational costs.
- Fiscal Accountability: Tracked capital budgets, audited executive expense reports, and delivered concise financial breakdowns to optimize decision-making, and ensure total compliance with corporate policies.
- Corporate Events: Directed the logistical planning and end-to-end execution of high-profile corporate summits, board meetings, and multi-departmental collaborations.
Field Logistic and Administration Specialist
ExxonMobil Indonesia
East Java
08.2012 - 07.2014
- Upstream Supply Chain Management: Orchestrated the strategic transportation, inventory replenishment, and distribution of critical supplies to sustain ongoing field operations in Cepu.
- Emergency Response Logistics: Coordinated complex, high-stakes emergency response logistics to support disaster relief efforts, and protect business continuity in critical situations.
- Transit Accountability: Implemented advanced tracking systems that enhanced asset visibility, inventory accuracy, and shipping accountability across the supply chain.
- Team Leadership & Capacity Building: Trained, supervised, and mentored on-site logistics staff on industry best practices, boosting team productivity and operational safety.
- Operational Intermediary: Coordinated critical communications between field operations teams and executive management to maximize workflow efficiency, and accelerate project execution.
- Compliance Oversight: Managed comprehensive operational documentation and filing infrastructure, ensuring strict accuracy and compliance with oil and gas industry regulations.
- Resource Optimization: Managed daily field schedules and personnel logistics, successfully optimizing resource allocation across multiple project sites.
- Data-Driven Improvements: Analyzed complex operational field data to target inefficiencies, implementing structured administrative solutions that enhanced overall productivity.
- Vendor Contract Management: Liaised directly with external vendors, negotiating contracts, and auditing service delivery to guarantee alignment with ExxonMobil’s rigorous global standards.
- Onboarding & Training: Facilitated technical training sessions for incoming personnel, accelerating their mastery of proprietary administrative protocols, and software platforms.
- HSE Culture Promotion: Actively participated in regulatory safety meetings to drive and maintain a world-class culture of workplace safety within field operations.
Education
Undergraduate - Psychology
University Darul 'Ulum Jombang
Jombang09-2011
Skills
- Analytical problem
- Problem solving
- Communication
- Agility & Crisis Leadership
- Strategic and Negotiation
- Interpersonal skills
- Project Management
- Time management
- Adaptability
Languages
English
Proficient (C2)
C2
Accomplishments
- Recognized with the President's Award (2016–2017) for Leadership, Safety, and Operational Excellence at ExxonMobil.
Achievements
Improved operational service delivery, contributing to $185,000 in business
gains through successful relocation and global mobility
Timeline
Independent Consultant & Government Relation Adv.
Self-Employed
03.2021 - Current
Sr. Service Consultant & HR Advisor
Airswift
05.2018 - 04.2020
Field Logistics & Executive Assistant
ExxonMobil Indonesia
08.2016 - 07.2018
Drilling Operations Technician
ExxonMobil Indonesia
08.2016 - 04.2018
Executive Assistant
ExxonMobil Indonesia
08.2014 - 04.2018
Field Logistic and Administration Specialist
ExxonMobil Indonesia
08.2012 - 07.2014
Undergraduate - Psychology
University Darul 'Ulum Jombang