Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Relocation Preference
Timeline
CustomerServiceRepresentative
Santosh Gomez

Santosh Gomez

Traffic Manager
Jakarta

Summary

Goal-oriented Indian professional with about 20 years total work experiences so far including last 15 years of International work exposure at Indonesia for various Export-Import related activities like Traffic Management, Export Documentation Management, Logistics activities , Assist Sales and Marketing, Sourcing and Trading activities of Coal and various commodities as well along with its associated logistics independently. Worked as Customer Logistics Manager at Indorama Group previously which handled customers abroad, include Production and Logistics planning coordination, Warehouse, Packing /Artwork Management , Logistic Execution of an order internally post Sale closure and also handled Export-Import Logistics and documentation for a Trading house at India for import of Chemicals from Chile and Export to Asia Markets, coordinating with Supplier in South America, Marketing team, Shipping companies to perform cost effective timely shipments as per schedule planned and aspiring now for a challenging Senior role in any Pharmaceutical company for export of drugs and coordinating for its export and its associated Logistic activities OR Coal Mining/Trading/Sourcing/Export Documentation activities or any other Commodities/Product of Potential Export.

Experienced Traffic Manager skilled in leading teams from project initiation through final delivery. Proficient in analyzing data, achieving deadlines and overseeing budgets. Dedicated to customer satisfaction and skilled at proactive team management.

Overview

4
4
Languages
22
22
years of professional experience

Work History

Traffic Manager

PT. Virema Impex
Jakarta
06.2025 - Current
  • Heading Export operations, closely coordinating with Marketing and Finance team post-sale for closure for coal contracts establishing LC from Buyer and also Miner shipment execution.
  • Oversee daily traffic operations and coal logistics for efficient supply chain management.
  • Managed independently a executive team panel responsible for overseeing daily traffic and also operation activities.
  • Execution of Contract and LC with Customer independently and for profit making shipments between Miner and Buyer.
  • Expertise in Demurrage Despatch / Laytime calculations and negotiation with Miner and Buyer, achieving savings of approximately USD 200,000 within six months in 2025, and currently pursuing USD 500,000 savings target for 2026 with promoters.
  • Coordinated with Carriers/Shipping Line and General Agents to schedule timely coal deliveries based on buyer needs.
  • Managed inventory levels for Coal shipments to ensure optimal stock availability across all miner locations.
  • Communicate with vendors to resolve shipment discrepancies and delays for ontime shipments.
  • Implemented process improvements to enhance workflow efficiency in traffic team internal management.
  • Analyzed traffic data to identify trends and optimize routing strategies.
  • Managed a executive team responsible for execution of daily traffic activities.
  • Monitored progress of projects, identified potential issues, and provided solutions accordingly.
  • Collaborated with stakeholders to identify opportunities for streamlining processes related to traffic and trade operations.
  • Created detailed MIS reports, SOP on traffic operations, trends, and performance metrics and held team discussions internally and also interdepartmental ( Procurement, Finance, Operations, Site teams and Marketing teams) in close coordination with customers.
  • Analyzed operational data to determine areas of improvement in the existing traffic system.
  • Negotiated terms with carriers regarding freight rates, transit times.
  • Resolved customer complaints regarding delays in shipments or other transport-related issues for a win win Customer solution.
  • Facilitated timely contract signing by negotiating terms directly with customers.
  • Delegate tasks to subordinates while monitoring shipment progress independently.
  • Ensure Profitable shipments for Promoters and complete Customer handling post sales till payment realization.

Marketing & Commercial Manager

Archean Indonesia
Jakarta
09.2011 - 04.2025
  • Marketing & Commercial Manager for Exports and Domestic Coal shipments since 2019; Served as Assistant Manager Marketing since 2013 & also worked as Export Manager as a primary role while joining the Archean group with various Mines located across Indonesia since Year 2011.
  • Focused more in Marketing/Trading/Sourcing and also Customer related co-ordinations for coal requirements, send offer, follow up till contract execution and also help in prepare Contracts, arrange Logistics, Documentation and shipping related co-ordinations presently.
  • Managed export and import operations and issued shipping documents per contract terms until payment reconciliation.
  • Prepare PEB (custom document for coal/export) i.e. Form A I /D/B/E i.e. Certificate of Origin independently online at e-ska website and co-ordinate with issuing officers at Trade Dept. at various locations in Indonesia.
  • Ensure Performance of Contract internally in close co-ordination with Production, Procurement Dept., Operations , Logistics and Business Unit heads for various Mine Concessions.
  • Appoint Surveyor for their scope of work as per Buyer/Contract requirements.
  • Quality management of Coal by means of PSA, ROA and COA issuance lessoning with Surveyors (PT SGS Indonesia, PT Geoservices, PT IOL Indonesia, PT Sucofindo) and many others.
  • Monitor coal stock at stockpile for shipments.
  • Developing logistics network for ensuring seamless, cost-effective movement of consignment and timely delivery of shipments.
  • Arranging Barges and floating crane for transshipment exports at Load port.
  • Managing logistics operations involving coordinating with shipping companies, transporters, CHA's & external agencies to achieve seamless & cost-effective transport solutions.
  • Associated with Archean Indonesia, Jakarta Indonesia a Mining Company for the past 14 years till present in different senior positions.

Manager-Customer Logistics

P.T Medisafe Technologies(Indorama Group)
01.2010 - 08.2011
  • Co-ordinating with Customers independently overseas in U.S.A, U.K, Germany, Japan, Italy, Indonesia, Malaysia, India Australia, Chile for medical & surgical glove supply & distribution at P.T Medisafe Technologies after Order Receipt from customers/Marketing head to execute FCL and LCL shipments from manufacturing unit at factory till receipt at buyer destination.

Senior Export – Import Logistic Executive

Pantheon Pvt. Ltd.
10.2005 - 09.2008
  • Dealing with customers in Russia, Brazil, Japan, China, Australia, India, Nigeria and Dubai for opening LCs, and execution of Purchase Order.
  • Coordinating with Iodine supplier at Chile South America for readiness of cargo and production on a weekly basis.
  • Arrange to move 20Ft/40Ft/40ft HC containers from Chile to India, China, Russia, Japan, and Dubai etc. and switch BL to buyer BL with facility located in Sharjah.

Executive On-Job Trainee (Marketing)

IND-Swift Laboratories Limited
04.2004 - 02.2004
  • Did On job training for 6 months at IND-Swift Laboratories Limited as marketing executive for bulk drugs.

Education

Post Graduate Diploma - International Marketing & Foreign Exchange Management

Export Trade And Training Institute
Mumbai
01-2007

P.G. Diploma: Pharmaceutical Business Management - Foreign Trade

Export Trade And Training Institute
Mumbai

Diploma: Export – Import Examination in Indian Merchants Chamber - Export – Import Examination

Indian Merchants Chamber
Mumbai

P.G. Diploma - Pharmaceutical Business Management

Mumbai Educational Trust
Mumbai

B.Sc - Industrial Chemistry

Swami Vivekananda College of Arts, Science & Commerce
Chembur

Skills

Supporting Marketing team in close co-ordination with Finance, Logistics, Production, Operational teams and Legal compliance for the execution of Order/coal shipments

Handling gamut of tasks related to sending offers to foreign clients prior to contract signing, negotiation by phone till order is Established by the organization

Follow up for quotation by phone and finalize deals under Marketing Head guidance & also meeting with customers periodically at their offices for execution & performance of the Contract

Expertise for Supervision of Logistics, Customs For Pre-shipment and Post Shipment Documentation

Ensuring compliance of shipping documents as per LC/Contract terms , Trade and Tax regulations etc

Invoice reconciliation

Documentation skills

Cost control

Data tracking

Delivery coordination

Revenue management

Deadline oriented

Scheduling proficiency

Procedure optimization

Project oversight

Shipment documentation

Teamwork

Customer service

Accomplishments

  • > Holds the responsibility of independently handling entire Export activities for the Archean group for various mines and report to President Director for Coal Shipments.
  • > Specialist in creating SOP for Timely issuance of Shipping Documents for Exports in Indonesia.
  • > Attained appreciation & increment letter given in the first year completion by firm for best clean documentation & marketing support.
  • > Got Incentive & Increment for extraordinary work in the Year 2014 by the group. Letter was received in this context.
  • > Handled Anthracite import shipments from Peru, South America and re-export to Korea Market by setting up Trading Desk at Singapore in the year 2016.
  • > Represent Company for Coal Trans Asia and other conference related to EXIM
  • > Create SOP at Mine site for smooth Barge & Vessel loading and timely sailing activities.
  • > Maintain good relation with Bank officials for LC negotiation at Jakarta and trading office in Singapore.
  • > Liaising with various Inter office Departments for corporate compliance.
  • > Independently handled all customers' replies at P.T Medisafe Technologies-Indorama group with reporting to CEO of the company and be at front desk interface as Customer Logistics Manager > Sales order internal processing.
  • > Assisted Marketing Department to get new buyers for glove market.
  • > Develop Market for Trading house in India for Pantheon Pvt. Ltd.
  • > Handled Logistics for Various Chemicals, Fresh Fruits to Gulf, Cashew exports etc...

Interests

Cooking, Singing, Travelling

Relocation Preference

  • Indonesia (Jakarta preferably)
  • Gulf/Dubai/U.A.E
  • Singapore
  • Africa
  • Russia
  • Australia
  • Hong Kong
  • U.K
  • U.S.A
  • Germany
  • Canada
  • New Zealand
  • India
  • Malaysia
  • Bangladesh

Timeline

Traffic Manager

PT. Virema Impex
06.2025 - Current

Marketing & Commercial Manager

Archean Indonesia
09.2011 - 04.2025

Manager-Customer Logistics

P.T Medisafe Technologies(Indorama Group)
01.2010 - 08.2011

Senior Export – Import Logistic Executive

Pantheon Pvt. Ltd.
10.2005 - 09.2008

Executive On-Job Trainee (Marketing)

IND-Swift Laboratories Limited
04.2004 - 02.2004

B.Sc - Industrial Chemistry

Swami Vivekananda College of Arts, Science & Commerce

Post Graduate Diploma - International Marketing & Foreign Exchange Management

Export Trade And Training Institute

P.G. Diploma: Pharmaceutical Business Management - Foreign Trade

Export Trade And Training Institute

Diploma: Export – Import Examination in Indian Merchants Chamber - Export – Import Examination

Indian Merchants Chamber

P.G. Diploma - Pharmaceutical Business Management

Mumbai Educational Trust
Santosh GomezTraffic Manager