Tefan Hendi Wahyudi
Account Manager
Jakarta
Summary
Dynamic and results-oriented Account Relationship Manager with 3+ years of experience in the banking industry. Offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
2
2
years of professional experience
18
18
years of post-secondary education
7
7
Certifications
Work History
Relationship Manager/Financial Credit Analyst/Account Manager/Business Development
PT Bank Negara Indonesia (Persero) Tbk.
01.2023 - Current
- Booked in more than Rp 10 Billion in credit in first half of 2024
- Manage a portfolio of high-value enterprise clients, totaling over Rp 45 Billion focusing on maximizing profitability and satisfaction
- Develop and execute personalized financial strategies to meet clients' needs
- Create a new Pipeline and opportunities for banking products and services
- Conduct regular financial reviews with clients to assess performance, address concerns, and propose solutions
- Developing deep knowledge of customer businesses and relationship to company objectives for financial, to drive financial solutions package selling
- Provide exceptional customer service and support to resolve client inquiries and issues promptly.
Relationship Manager Loan At Risk/Credit Risk Management Analyst
PT Bank Negara Indonesia (Persero) Tbk.
1 2022 - 12.2022
- Manage a portfolio of high-risk loans, totaling Rp 35 Billion, for commercial and individual clients
- Conduct thorough risk assessments and develop risk mitigation strategies to minimize potential losses
- Assess creditworthiness and propose adjustments or restructuring when necessary
- Monitor loan performance and financial metrics, providing regular updates to senior management and clients
- Act as a primary point of contact for clients facing financial difficulties, offering support and guidance to navigate challenges
- Negotiate repayment plans and coordinate with legal counsel on potential default cases, ensuring compliance with regulatory requirements.
Officer Development Program/Management Trainee
PT Bank Negara Indonesia (Persero) Tbk.
04.2021
- This Program aims to prepare for a leadership role within the organization
- This program includes some rotational assignments, training and development, project management, Networking, Mentorship, and continuous learning
- The output of this program is for participants to have skills such as leadership, Communication, Networking, Problem-solving, adaptability, teamwork, strategic and analytical thinking, and many more.
Plantation Manager Assistant
PT Astra Agro Lestari Tbk
04.2021
- Shadowing and help the Plantation Manager to run the company flow process
- Business Plan for the harvesting in each sector, based on the calculation of workers per Plant area to increase productivity
- Managing the transportation availability to bring The Product to the factory on time
- Forecasting the amount of production to calculate the Profit and Loss
- Maintaining the quality of the Product and double-checking the Palm Oil fruit is consistent and qualified with the specification.
Education
Bachelor of Science - Agribusiness
Brawijaya University
Malang, Indonesia 04.2001 - 05.2019
No Degree - Study coursework About Business and Financial Analysis
MODP MM Universitas Gadjah Mada (UGM)
Jakarta, Indonesia 04.2021 - 05.2021
Skills
Strategic Account Development
Solution Selling
B to B Sales
Relationship Building
Client Engagement
Product Knowledge
Credit Analysis
Financial Modeling & Analysis
Risk Assessment
Analytical Problem Solver
Websites
Certification
Toefl ITP score of 560, ETS(2024)
Languages
Indonesian
English
Timeline
Relationship Manager/Financial Credit Analyst/Account Manager/Business Development
PT Bank Negara Indonesia (Persero) Tbk.
01.2023 - Current
No Degree - Study coursework About Business and Financial Analysis
MODP MM Universitas Gadjah Mada (UGM)
04.2021 - 05.2021
Officer Development Program/Management Trainee
PT Bank Negara Indonesia (Persero) Tbk.
04.2021
Plantation Manager Assistant
PT Astra Agro Lestari Tbk
04.2021
Bachelor of Science - Agribusiness
Brawijaya University
04.2001 - 05.2019
Relationship Manager Loan At Risk/Credit Risk Management Analyst
PT Bank Negara Indonesia (Persero) Tbk.
1 2022 - 12.2022
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