Tefan Hendi Wahyudi
Account Manager
Jakarta
Summary
Dynamic and results-oriented Account Relationship Manager with 3+ years of experience in the banking industry. Offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
2
2
years of professional experience
18
18
years of post-secondary education
7
7
Certifications
Work History
Relationship Manager/Financial Credit Analyst/Account Manager/Business Development
PT Bank Negara Indonesia (Persero) Tbk.
01.2023 - Current
- Booked in more than Rp 10 Billion in credit in first half of 2024
- Manage a portfolio of high-value enterprise clients, totaling over Rp 45 Billion focusing on maximizing profitability and satisfaction
- Develop and execute personalized financial strategies to meet clients' needs
- Create a new Pipeline and opportunities for banking products and services
- Conduct regular financial reviews with clients to assess performance, address concerns, and propose solutions
- Developing deep knowledge of customer businesses and relationship to company objectives for financial, to drive financial solutions package selling
- Provide exceptional customer service and support to resolve client inquiries and issues promptly.
Relationship Manager Loan At Risk/Credit Risk Management Analyst
PT Bank Negara Indonesia (Persero) Tbk.
1 2022 - 12.2022
- Manage a portfolio of high-risk loans, totaling Rp 35 Billion, for commercial and individual clients
- Conduct thorough risk assessments and develop risk mitigation strategies to minimize potential losses
- Assess creditworthiness and propose adjustments or restructuring when necessary
- Monitor loan performance and financial metrics, providing regular updates to senior management and clients
- Act as a primary point of contact for clients facing financial difficulties, offering support and guidance to navigate challenges
- Negotiate repayment plans and coordinate with legal counsel on potential default cases, ensuring compliance with regulatory requirements.
Officer Development Program/Management Trainee
PT Bank Negara Indonesia (Persero) Tbk.
04.2021
- This Program aims to prepare for a leadership role within the organization
- This program includes some rotational assignments, training and development, project management, Networking, Mentorship, and continuous learning
- The output of this program is for participants to have skills such as leadership, Communication, Networking, Problem-solving, adaptability, teamwork, strategic and analytical thinking, and many more.
Plantation Manager Assistant
PT Astra Agro Lestari Tbk
04.2021
- Shadowing and help the Plantation Manager to run the company flow process
- Business Plan for the harvesting in each sector, based on the calculation of workers per Plant area to increase productivity
- Managing the transportation availability to bring The Product to the factory on time
- Forecasting the amount of production to calculate the Profit and Loss
- Maintaining the quality of the Product and double-checking the Palm Oil fruit is consistent and qualified with the specification.
Education
Bachelor of Science - Agribusiness
Brawijaya University
Malang, Indonesia 04.2001 - 05.2019
No Degree - Study coursework About Business and Financial Analysis
MODP MM Universitas Gadjah Mada (UGM)
Jakarta, Indonesia 04.2021 - 05.2021
Skills
Strategic Account Development
Solution Selling
B to B Sales
Relationship Building
Client Engagement
Product Knowledge
Credit Analysis
Financial Modeling & Analysis
Risk Assessment
Analytical Problem Solver
Websites
Certification
Toefl ITP score of 560, ETS(2024)
Languages
Indonesian
English
Timeline
Relationship Manager/Financial Credit Analyst/Account Manager/Business Development
PT Bank Negara Indonesia (Persero) Tbk.
01.2023 - Current
No Degree - Study coursework About Business and Financial Analysis
MODP MM Universitas Gadjah Mada (UGM)
04.2021 - 05.2021
Officer Development Program/Management Trainee
PT Bank Negara Indonesia (Persero) Tbk.
04.2021
Plantation Manager Assistant
PT Astra Agro Lestari Tbk
04.2021
Bachelor of Science - Agribusiness
Brawijaya University
04.2001 - 05.2019
Relationship Manager Loan At Risk/Credit Risk Management Analyst
PT Bank Negara Indonesia (Persero) Tbk.
1 2022 - 12.2022
Toefl ITP score of 560, ETS(2024)
Certified Microsoft Office Desktop Aplication Professional Training, TRUST (2019)
Certified Digital Mindset Assesment, Telkom Coporate University (2022)
Certified Risk Management Level 1, LSPP (2022)
Certified General Banking Level 1, LSPP (2022)
Certified Reinforcement RM Small Medium Enterprise, BNI Coporate University (2024)
Certified Training Appraisal, BNI Coporate University (2024)
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