Achmad Faisal
Relationship Manager Funding & Transactio
Tangerang
Summary
Professional relationship specialist with track record of enhancing client satisfaction and retention. Background in developing strategic plans and successfully implementing client-centric initiatives. Known for collaborative approach and adaptability in dynamic environments, leveraging skills in communication and problem-solving to drive results.
Overview
15
15
years of professional experience
17
17
years of post-secondary education
Work History
Relationship Manager Funding & Transaction
Bank Rakyat Indonesia
10.2017 - Current
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Frontliner
Bank Rakyat Indonesia
01.2014 - 10.2017
- Maintained accurate records of transactions to ensure proper accountability at shift end reports.
- Coordinated closely with supervisors to address operational challenges proactively, leading to improved overall performance.
- Improved customer satisfaction by promptly addressing concerns and providing accurate information.
Staff
Panwaslu Kada Kota Administrasi Jakarta Barat
12.2011 - 12.2013
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
Bagian Informasi Dan Komunikasi
Kantor Walikota Tangerang Bagian Infokom
07.2010 - 08.2010
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Information Technology
Universitas Muhammadiyah Prof. Dr. HAMKA
Jakarta, JK 01.2007 - 01.2012
SLTA
SLTA Harapan Jaya
Jakarta 01.2004 - 01.2007
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SLTPN 187
01.2001 - 01.2004
Sekolah Dasar - SD
SDN Petir IV
Tangerang, BT 01.1995 - 01.2001
Skills
- Pengalaman di Bidang Marketing
- Negosiasi Skill
- Financial Adivisor
Relationship building
Customer relationships
Relationship management
Affiliations
- 2005-2006 Anggota OSIS SMA HARAPAN JAYA bidang Keolahragaan
- 2008 Ketua Peringatan HUT Kemerdekaan RI di Rt. 002/04 Ketapang Cipondoh Tangerang
- 2008 Anggota IMM Universitas Muhammadiyah Prof. Dr. HAMKA
- 2011-2012 Staff Profesional Panwaslu Kada Kota Adm Jakarta Barat pada Pemilihan Gubernur dan Wakil Gubernur Prov. DKI Jakarta
DATA PRIBADI
- Laki-Laki / 26 Tahun
- Tangerang, 11 Januari 1989
- Islam
- Jl. Ketapang Rt. 002/04 No.6
- Ketapang Cipondoh Tangerang 15147
- 083873653564
- Bellamyfaisal@gmail.com
Timeline
Relationship Manager Funding & Transaction
Bank Rakyat Indonesia
10.2017 - Current
Frontliner
Bank Rakyat Indonesia
01.2014 - 10.2017
Staff
Panwaslu Kada Kota Administrasi Jakarta Barat
12.2011 - 12.2013
Bagian Informasi Dan Komunikasi
Kantor Walikota Tangerang Bagian Infokom
07.2010 - 08.2010
Information Technology
Universitas Muhammadiyah Prof. Dr. HAMKA
01.2007 - 01.2012
SLTA
SLTA Harapan Jaya
01.2004 - 01.2007
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SLTPN 187
01.2001 - 01.2004
Sekolah Dasar - SD
SDN Petir IV
01.1995 - 01.2001
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