ARIEK WIDYA ASTUTI OCTAVIANI
ADMINISTRATION STAFF
Jakarta
Summary
Dynamic professional with a proven track record at Bankir, enhancing office efficiency through streamlined processes and effective document management. Skilled in optimizing currency exchange transactions, boosting revenue while ensuring compliance with banking regulations. Adept at coordinating teams to solve complex issues, demonstrating strong organizational and analytical abilities.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Supporting Staff Member
PT Bank Mandiri, Tbk
06.2009 - 06.2019
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Optimized currency exchange transactions, providing customers with competitive rates and increasing bank revenue from these services.
- Analyzed daily financial transactions to ensure accuracy and integrity of bank's financial records.
Advertising Administrative Staff
Global TV
11.2008 - 05.2009
- Supported sales team members by coordinating schedules and organizing meetings with potential clients, increasing productivity and driving sales efforts forward.
- Assisted in negotiations for high-value contracts, contributing to increased company profits and overall success.
- Streamlined internal processes for ad sales, improving efficiency and reducing turnaround time for completed projects.
- Assisted in the creation of compelling sales materials, showcasing the benefits of our services to prospective clients.
Front Office Assistant
Bank Lippo Karawaci, Tbk
01.2008 - 09.2008
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Science - Industrial Engineering
Trisakti University
Jakarta 09.2002 - 11.2007
Skills
Office administration
Timeline
Supporting Staff Member
PT Bank Mandiri, Tbk
06.2009 - 06.2019
Advertising Administrative Staff
Global TV
11.2008 - 05.2009
Front Office Assistant
Bank Lippo Karawaci, Tbk
01.2008 - 09.2008
Bachelor of Science - Industrial Engineering
Trisakti University
09.2002 - 11.2007