Bayu Tobit Ngitung

Accomplished Team Leader and .Net Developer with a proven track record at PT BANK MANDIRI (PERSERO) Tbk, enhancing team productivity and software performance. Excelled in coaching, teamwork, and problem-solving, significantly improving project outcomes. Expert in .NET development, adept at incorporating user feedback for continuous application improvement.

Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.

Async Programming C#

• Play competitive sport.
• Play offline game for relaxing.

1. Mandiri Customer Information System (MCIS) Jan 2024 - Present

MCIS is an application used to save all the interactions with customer from different channels.

List available channel :

- Cisco Call Center

- Email Complaint Handling

- Social Media

- NBDS

Projects :

• Initiation Customer Interaction System

Integrated with :

• ETL
• SOA
• CISCO
• BPS
• IF400

Techs Used :

• Dynamics CRM (On Prem)
• Rest Api Json
• SFTP
• Sql Server Database

2. Echannel Inventory And Delivery Management | Oct 2022 - Present

Echannel Inventory And Delivery Management is an application to :
- maintain stock items in Bank Mandiri, such as token, card, etc, which also include process from procurement, production, stockin, stockout.
- sending items to customer or branch using courier expedition.

Projects :

• Enhancement Soft Token
• Enhancement Stock Process For Debit And Credit Card
• New Delivery Platform
• Enhancement Delivery Process And Retur Handling

Integrated with :

• ETL
• Documentum
• SOA
• MFT

Techs :

• .Net 8
• Blazor integrated with MudBlazor components.
• Rest Api Json
• Windows Worker Service For Background Process
• SFTP
• Sql Server Database

3. Eclaim | Jan 2021 - Present

Application to claim insurance from insurance company for customer who had bad credit history.
Highlevel process :
- Pulling data from DWH (Datawarehouse) and determine eligible customer who can be claimed to insurance company.
- Document retrieval from centralized document repository.
- Calculate nominal claim using formula.
- Send data and document to insurance company using API and MFT.
- Tracking claim request to insurance company.

Projects :

• E-Claim and Subrogation Process
• Enhancement adding claim home fire protection insurance

Integrated with :

• ETL
• Documentum
• SOA
• MFT

Techs :

• .Net 6
• Blazor integrated with MudBlazor components.
• Rest Api Json
• Windows Worker Service For Background Process
• Sql Server Database

4. Integrated Processing System (IPS) | Sep 2017 - Dec 2020

IPS is an loan origination application that starts from data entry stage until disbursement. 

IPS integrated with :

- Documentum, to upload docs related to loan origination process.

- eMas (core banking) using SFTP and SoapXML WebService for disbursement.

IPS used by SME Group And Wholesale Banking Group (Commercial and Corporate).

Projects :

• Enhancement Rating System
• New Integration Credit Engine (NICE)

Integrated with :

• Documentum
• SOA

Techs :

• .Net Framework 4.7.2
• DevExpress Web Form
• Soap Xml Webservice
• Rest Api Json
• Windows Worker Service For Background Process
• SFTP
• Sql Server Database

5. M-Appraisal | Apr 2017 - Ags 2017

M-Appraisal is a mobile application to :
- Monitor credit appraisal office location using GeoTagging.
- Send collateral data from phone to backoffice application using WebApi.

Techs :

• Outsystem
• RestApi Json
• Sql Server Database

6. Credit Processing Application | Mar 2013 - Feb 2017

CPA is an loan origination application that starts from data entry stage until disbursement. 

CPA integrated with Danamon core banking system using SFTP for disbursement.

CPA used by ±1200 SEMM Micro Banking branches.

Projects : 

• Enhancement Special Pricing
• Alternate System
• Enhancement Dynamic Workflow Approval

Techs :

• .Net Framework 4
• DevExpress Web Form
• Soap Xml Webservice
• C# Desktop
• Windows Worker Service For Background Process
• SFTP
• Sql Server Database