Interest in Foreign Language I speak English, Mandarin, Hokkian and French
Fenny
Secured Loan Manager
Medan
Summary
Top performer RM with 7 years experiences and passionate about expanding customer base and enhance the portfolio growth in banking. A fighter, seeking for work opportunity in Singapore and ready for a greater challenge.
Im a fast learner, organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Have excellent reputation for resolving problems and improving customer satisfactions. Motivated to learn, grow and contribute to team success through hard work. Able to work well individually as well as in team.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
13
13
Certifications
3
3
Languages
Work History
Loan Manager (Team Leader)
PT Bank OCBC NISP, Tbk
Medan
07.2021 - Current
- Leads team of 3 secured loan officer, main target is to growth the consumer banking business in loan as well as contribute to cross selling other funding product include wealth product for support the branch performance.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting and use other supporting tools like CRM salesforce apps.
- Developed team communications and information for meetings.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Senior RM
OCBC NISP
Medan
06.2018 - 06.2021
- As a Hunter RM, credit acquisition specialist at Branch Jati Junction,Medan
- Main focus in bring NBL (New Booking Loan) to increase the Branch customer base especially in Emerging Business Loan and Growth the loan usage.
- Engage relationship with customer by optimize cross selling the product holding
- Work well individually as well as in team to growth the branch revenue and increase portfolio.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Relationship Manager SME
Bank CIMB Niaga Tbk
Medan
02.2016 - 04.2018
- Coverage Area : Medan Icon and Binjai Branch
- Responsible towards achieving personal target
- Manage loan growth in coverage area and maintain handling Small Medium Enterprise loan portfolio's
- Work under the KYC and within risk & credit management framework
- Monitoring the usage of the loan and the customer business activities.
- Generated new business and referral clients in partnership with financial advisors and branch team.
SMEDP RM, Bank CIMB Niaga Tbk
JAKARTA
08.2015 - 02.2016
Tutor
A Learning Centre
Medan
09.2013 - 03.2015
- Focus in main subject of Math, Science, Mandarin and English
- Observe and work with each student, design method of study and monitoring the progress of each student
- Motivate students to have positive attitude in study - Role as study consutant who ready to offer suggestion and advice for the student
Education
BBA - Business Management
Universidad Internacional De La Rioja
Spain (Online-International Degree IT&B Campus) 09.2011 - 04.2016
Sarjana Ekonomi (Indonesian Local Degree) - Business Management
IT&B CAMPUS
MEDAN 09.2011 - 05.2015
Skills
Fast Learnerundefined
Certification
- Complete the management study program in IT&B Campus in
Accomplishments
- Since start join OCBC Nisp on 2018, manage to join Elite Club Member each quarter.
- Got nominated as Best of the Best Retail Loan RM Hunter on 2020.
- Got promoted as a Secured Loan Manager on July 2021 - On track being an Elite Club member & Best Performer Manager Region 11 Q3&Q4 2021.
- Supervised team of 3 marketing members, work extra miles to support each members.
Interests
I enjoy listen to instrumental music
Hobbies
I do daily yoga and swimming.
Im a part timer ballerina.
I play golf, badminton and jogging occasionally
Go Hiking on long weekend
Timeline
Loan Manager (Team Leader)
PT Bank OCBC NISP, Tbk
07.2021 - Current
Senior RM
OCBC NISP
06.2018 - 06.2021
Relationship Manager SME
Bank CIMB Niaga Tbk
02.2016 - 04.2018
SMEDP RM, Bank CIMB Niaga Tbk
08.2015 - 02.2016
Tutor
A Learning Centre
09.2013 - 03.2015
BBA - Business Management
Universidad Internacional De La Rioja
09.2011 - 04.2016
Sarjana Ekonomi (Indonesian Local Degree) - Business Management
IT&B CAMPUS
09.2011 - 05.2015
- Complete the management study program in IT&B Campus in
Affiliation with UNIR (Universidad Internacionel de La Rioja).
Graduate with GPA of 3.56
SD - SMA, METHODIST , PEMATANG SIANTAR
July 1999 — June 2011
Graduate from Senior High School.
Courses
Be The Leader The World Needs, Asia World Model United Nation
January 2019 — February 2019
Internships
Purchasing Staff at Mahardika Agung Lestari, PT, Medan
May 2015 — July 2015
Purchasing Staff
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