Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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FIRMAN  SYAH

FIRMAN SYAH

Business Relation Officer
Bogor

Summary

Dedicated and proficient in HR, administrative tasks, and marketing. Have a strong passion for HRGA. Proven track record in facilitating client communication, maintaining relationships, and identifying business opportunities. Skilled in program design, coordination, and reporting. Strong in English and native in Indonesian.

Overview

1
1
year of professional experience
4
4
Certifications
3
3
Languages

Work History

Business Relation Officer

PT. BERCA KAWAN SEJATI
03.2024 - Current
  • Facilitates communication between clients and company, ensuring client satisfaction, addressing concerns, and maintaining long-term relationships between customers and company.
  • Identifies potential business opportunities, conducts market research, and collaborates with clients to understand their needs.
  • Manages existing client accounts, oversees projects, and acts as the primary point of contact for clients, ensuring smooth communication between client and company.
  • Builds relationships with potential clients, promotes company products and negotiates contracts between client and company.

Psycholigical Test Administrator

PALP UINSA
03.2023 - 04.2023
  • Facilitate end-to-end processes of psychological testing.
  • Clarify test regulations to participants.
  • Explain the purpose of tests and provide guidance on answering procedures.
  • Oversee the administration of tests.
  • Perform scoring, interpret test results, and compile participant test reports.
  • Report participant test outcomes to superiors before releasing official reports

Education

Bachelor of Science - Psychology

Islamic State University Sunan Ampel Surabaya
Surabaya, Indonesia
04.2001 -

Associate of Science - Industrial Management, Indonesia

IPB UNIVERSITY VOCATIONAL SCHOOL
Bogor, Indonesia
04.2001 -

High School Diploma -

37 Jakarta Senior High School
Jakarta, Indonesia
04.2001 -

Skills

Psychological Assessment

  • Psychological Report
  • Analytical Skills
  • Critical Thinking
  • Business Development
  • Customer Complaint Resolution
  • Adaptability and Flexibility
  • Ms Office
  • IBM SPSS
  • English Proficiency
  • HR management
  • Document Management
  • Certification

    HR Management

    Interests

    Human Resource

    Logistics and shipping

    Finance

    Administrative

    Warehouse

    Timeline

    Business Relation Officer

    PT. BERCA KAWAN SEJATI
    03.2024 - Current

    HR Management

    08-2023

    Computer Competency

    05-2023

    Psycholigical Test Administrator

    PALP UINSA
    03.2023 - 04.2023

    Arabic Language Competency

    08-2021

    English Language Competency

    07-2021

    Bachelor of Science - Psychology

    Islamic State University Sunan Ampel Surabaya
    04.2001 -

    Associate of Science - Industrial Management, Indonesia

    IPB UNIVERSITY VOCATIONAL SCHOOL
    04.2001 -

    High School Diploma -

    37 Jakarta Senior High School
    04.2001 -
    FIRMAN SYAHBusiness Relation Officer