Handoko
Management
Denpasar
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Manager
De Ubud Villas & Spa
Denpasar , Gianyar
10.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
High School Diploma -
Yos Sudarso
Batam, Indonesia 04.2001 - 07.2002
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Financial Management
Languages
Indonesian
Native language
English
Elementary
A2
Chinese (Mandarin)
Intermediate
B1
Timeline
Manager
De Ubud Villas & Spa
10.2022 - Current
High School Diploma -
Yos Sudarso
04.2001 - 07.2002
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