Microsoft Office
Iman Firmansyah
Medical Doctor, Healthcare Business Expert
Denpasar,BA
Summary
Dedicated Healthcare Professional focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Skilled team player with strong background in high demand business environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good skill set and abilities.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
23
23
years of professional experience
4
4
Languages
Work History
General Manager
Bali Healing
01.2025 - Current
- Oversaw daily operations and curated wellness programs, enhancing participant experience and increasing retreat attendance through strategic partnerships and targeted initiatives.
- Led operational strategies to improve overall efficiency, enhancing team productivity and customer satisfaction across multiple departments.
- Developed and implemented comprehensive training programs, resulting in improved staff performance and retention rates.
- Analyzed market trends and customer feedback to refine service offerings, significantly increasing client engagement and loyalty.
- Oversaw budget management and resource allocation, ensuring financial stability while maintaining high-quality service delivery.
- Collaborated with cross-functional teams to drive strategic initiatives, aligning departmental goals with organizational objectives for greater impact.
- Established performance metrics and benchmarks, monitoring progress to ensure alignment with industry standards and best practices.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Head of Health & Medical (Corporate)
PT TAMARIN (CITRAMAS GROUP)
03.2022 - 12.2024
- Managed health and medical services for the corporate sector.
- Focused on exceeding targets within the health sector.
- Led the team to achieve the expected outcomes.
- Directed preprocessing of diverse health datasets using Python, enhancing predictive accuracy by 15% within a 6-month timeframe.
- Led the development and implementation of strategic health initiatives that enhanced patient care and compliance standards across multiple facilities.
- Directed cross-functional teams in analyzing healthcare trends, resulting in improved operational efficiencies and resource allocation.
- Established partnerships with healthcare providers to enhance service delivery, fostering a collaborative environment that improved patient outcomes.
- Oversaw the integration of advanced health information systems, streamlining data management processes to ensure accurate reporting and compliance.
Head of Health & Safety (Medical - COVID-19)
PT Kinema Systrans Multimedia - Infinite Studio
07.2020 - 02.2022
- Developed and implemented comprehensive health and safety protocols, enhancing workplace safety during the COVID-19 pandemic.
- Led cross-functional teams to ensure compliance with health regulations, improving organizational preparedness and response to health crises.
- Conducted regular training sessions on COVID-19 safety measures, significantly increasing staff awareness and adherence to health guidelines.
- Collaborated with leadership to assess risks and develop mitigation strategies, ensuring a safe work environment during the pandemic.
- Streamlined reporting processes for health incidents, leading to timely responses and improved safety outcomes across the organization.
- Evaluated and updated safety policies regularly to align with evolving health guidelines, maintaining organizational compliance and employee safety.
Head of OHS Doctor - Fleet
BGP OFFSHORE
07.2019 - 06.2020
- Developed and implemented comprehensive occupational health and safety programs, enhancing workplace safety and compliance standards across all operational areas.
- Conducted regular safety audits and risk assessments, identifying hazards and implementing corrective actions to improve safety outcomes company-wide.
- Led training sessions for staff on health and safety regulations, fostering a culture of safety awareness and compliance among employees.
- Collaborated with cross-functional teams to develop and refine emergency response plans, ensuring readiness and effective crisis management across the organization.
- Established key performance indicators for safety metrics, enabling targeted interventions and tracking progress toward organizational safety goals.
- Diagnosed and treated patients suffering from chronic conditions.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
- Enhanced collaboration among healthcare team members for optimal patient care delivery.
- Collaborated with public health agencies on community outreach programs promoting wellness initiatives targeting specific population needs.
- Mentored junior physicians and medical students, fostering professional growth and skill development within the healthcare team.
- Streamlined referral processes for specialty services, ensuring timely access to necessary evaluations and treatments for patients.
Medical Partner Manager & Trainer
MEDI CALL
05.2018 - 06.2020
COO (Commercial & Operations)
Lamina.id
06.2018 - 06.2019
- Streamlined operational processes and enhanced patient care services, resulting in improved healthcare delivery and patient satisfaction.
- Implemented compliance protocols and quality assurance measures, leading to a significant reduction in operational risks and errors.
- Developed and executed strategic initiatives to optimize resource allocation, enhancing overall departmental efficiency and service quality.
- Mentored and trained staff on best practices in medical services, fostering a culture of continuous improvement and professional development.C
- Mentored and trained staff on best practices in medical services, fostering a culture of continuous improvement and professional development.
- Championed technology integration to streamline operations, resulting in improved access to patient information and enhanced care coordination.
- Analyzed operational data to identify trends and inform decision-making, driving initiatives that aligned with organizational goals.
- Oversaw budget management and financial forecasting, ensuring fiscal responsibility while maintaining high-quality medical services.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Spearheaded operational strategies that streamlined workflows, enhancing efficiency and aligning resources with organizational goals.
- Directed cross-functional teams to implement process improvements, resulting in elevated productivity and reduced operational costs.
- Established performance metrics to monitor key operational processes, facilitating data-driven decision-making and continuous improvement.
- Led the integration of advanced technology solutions, optimizing supply chain management and enhancing product delivery timelines.
- Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
- Mentored employees at all levels within the organization to support their professional development goals.
Occupational Health Physician
PHE (Pertamina Hulu Energi) ONWJ
05.2018 - 07.2018
Flight Doctor - Medical Evacuation Supervisor
Medivac Asia
06.2017 - 06.2018
Rig Emergency Physician
MAERSK Drilling
06.2017 - 06.2018
Hospital & Healthcare Services Consultant
Private Company
05.2017 - 06.2018
HSE Technical Specialist (Health & Medical Coord.)
FLUOR
03.2016 - 05.2017
Medical and Ancillary Manager
Kartika Hospital
08.2015 - 02.2016
Chief Medical Officer
JGC (International SOS)
11.2012 - 08.2015
Medical Services Consultant & Business Development
PT GMH
09.2012 - 07.2014
Chief Medical Officer
06.2012 - 07.2014
Offshore Medical Officer
International SOS (Newmont)
06.2012 - 12.2012
Coordinating Doctor
International SOS
12.2011 - 06.2012
Occupational Health & Safety Doctor
PT Wijaya Karya, COJAAL
11.2010 - 11.2011
Resident Medical Officer
KEMENKES RI
03.2007 - 10.2007
Resident Medical Officer
MH Thamrin Hospital
03.2006 - 03.2007
Lecturer Staff
Husada Karya Jaya Nursing Academy
01.2006 - 03.2007
Occupational Health Doctor
PT Waskita Karya (Project)
09.2006 - 12.2006
General Physician
Sudirman Medical Center
09.2006 - 12.2006
Lecturer Assistant
Universitas Yarsi
01.2003 - 12.2004
Education
Master's Degree - Public Health & Occupational Health Safety
Univ. Liverpool
Liverpool01.2018
Post Grad Diploma - Clinical Research & Business Development
James Lind Institute
Singapore01.2015
M.D. - Medicine
Universitas YARSI
Jakarta01.2006
B. Med / S.Ked - Medicine
Universitas YARSI
Jakarta01.2004
Skills
People Management, Employee Engagement
Software
Adobe Photoshop
Canva
Adobe Illustrator
Timeline
General Manager
Bali Healing
01.2025 - Current
Head of Health & Medical (Corporate)
PT TAMARIN (CITRAMAS GROUP)
03.2022 - 12.2024
Head of Health & Safety (Medical - COVID-19)
PT Kinema Systrans Multimedia - Infinite Studio
07.2020 - 02.2022
Head of OHS Doctor - Fleet
BGP OFFSHORE
07.2019 - 06.2020
COO (Commercial & Operations)
Lamina.id
06.2018 - 06.2019
Medical Partner Manager & Trainer
MEDI CALL
05.2018 - 06.2020
Occupational Health Physician
PHE (Pertamina Hulu Energi) ONWJ
05.2018 - 07.2018
Flight Doctor - Medical Evacuation Supervisor
Medivac Asia
06.2017 - 06.2018
Rig Emergency Physician
MAERSK Drilling
06.2017 - 06.2018
Hospital & Healthcare Services Consultant
Private Company
05.2017 - 06.2018
HSE Technical Specialist (Health & Medical Coord.)
FLUOR
03.2016 - 05.2017
Medical and Ancillary Manager
Kartika Hospital
08.2015 - 02.2016
Chief Medical Officer
JGC (International SOS)
11.2012 - 08.2015
Medical Services Consultant & Business Development
PT GMH
09.2012 - 07.2014
Chief Medical Officer
06.2012 - 07.2014
Offshore Medical Officer
International SOS (Newmont)
06.2012 - 12.2012
Coordinating Doctor
International SOS
12.2011 - 06.2012
Occupational Health & Safety Doctor
PT Wijaya Karya, COJAAL
11.2010 - 11.2011
Resident Medical Officer
KEMENKES RI
03.2007 - 10.2007
Occupational Health Doctor
PT Waskita Karya (Project)
09.2006 - 12.2006
General Physician
Sudirman Medical Center
09.2006 - 12.2006
Resident Medical Officer
MH Thamrin Hospital
03.2006 - 03.2007
Lecturer Staff
Husada Karya Jaya Nursing Academy
01.2006 - 03.2007
Lecturer Assistant
Universitas Yarsi
01.2003 - 12.2004
Post Grad Diploma - Clinical Research & Business Development
James Lind Institute
M.D. - Medicine
Universitas YARSI
Master's Degree - Public Health & Occupational Health Safety
Univ. Liverpool
B. Med / S.Ked - Medicine
Universitas YARSI