Nur Hidayati Rohmah Nur

- Handling orders on website, marketplaces (Tokopedia, Blibli, Shopee, Lazada), whatsapp, text messages, and phone calls.
- Respond to questions and customer complaints on website, whatsapp, telephone, sms, tawkto and chat marketplace.
- Handling delivery via Gosend, Grab, Spx Standard, ID Express, J&T, Sicepat, TIKI
- Create sales promos and update them on the marketplace and on the website.
- Create sales report (day, week, month).
- Create recap sales data online sales.
- Check and confirm payment on the website.
- Check the goods stock data by coordinating the warehouse team.
- Update receipt / awb delivery on the website.

- Input sales data in the Databse Logix system.

- Increased conversion rates by conducting thorough user experience testing and implementing necessary changes.

- Prepare and complete orders for delivery or pick up according to schedule

- Help monitoring incoming and outgoing materials.

- Regulary doing stock Opname.

- Doing warehouse administration and making report.

- Coordinate with production team and support them

when they needs goods.

- Entry data from ticket booking reservation receipts to database system.

- Ensure validity and accuracy of data input.

- Developed strong organizational and communication skills through coursework and volunteer activities.

- Handle incoming and outgoing letter

- Responsible for communication channel between the internal

and external departments.

- And administration purposes.

- Communicating with customers either via telephone and meet directly.

- Wrote sales slips and sales contracts.

- Serving, handling and regular visit to customers related to products

and services offered.

- Ensure the business plans & sales stategies to achieve the company's

sales goals.