Putu Milla Feby Cahayani
Reservation
Jimbaran
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admin & Reservation position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Product & Reservation
PT. TRIPIGO INTERNASIONAL
09.2022 - Current
- Design and research exclusive VIP Airport Service.
- Coordinate bookings and logistics, ensuring timely processing.
- Provide excellent service assistant to VVIP Guest.
- Assisting VVIP guests with visa processing and immigration procedures at the airport.
Head Admin Operational
TRIYANA GROUP
10.2021 - 08.2022
- Correspond with members about their benefits.
- Enter member data into the system.
- Prepare monthly reports like Sales Report, Members Database, and Members Installment Report.
- Send agreement letters to members.
Marketing Admin
WYNDHAM VACATIONCLUB
12.2019 - 05.2020
- Filling arrival list from the hotel, record the tour achievement every month from each Marketing Team.
- Make report and sent to manager(daily Marketing team's report).
- Filling invoice, make purchase order for Marketing team.
Member Services Coordinator & Administrator
ACCOR VACATION CLUB
05.2017 - 12.2019
- 2017 Award for Excellence for being nominated Outstanding Performance & Company Contribution.
- Process all member's reservation to system & process all member's benefit.
- Arrange administration tax (Check invoice, make purchase order, make Member Service Report monthly) & Dealing directly with suppliers.
- Arrange schedule meeting for manager with members if needed.
Receptionist
ACCOR VACATION CLUB
05.2016 - 05.2017
- Active handling Guest activity program at Accor Vacation Club.
- Proactively doing lateral service Member Services Department, doing General Administration duties.
- Being promoted to Member Services Coordinator & Administration on May 2017.
Spa Receptionist
Swiss-Bell HotelTuban
11.2015 - 06.2016
- Answering call, contact guest to confirm schedule spa reservation Understand the treatments or products at the spa.
- Promote and sell spa product.
Education
Bali Aviation Training Center - Airport Handling Management
Bali Aviation Training Center
01.2015
Skills
Language: Indonesia (Native), English (Basic)
Soft skills: Communicative, Problem Solving, Time Management, Teamwork
Tools: Microsoft Office (Word, Excel, PPT), Merlin System
Customer service
Data entry
Friendly, positive attitude
Timeline
Product & Reservation
PT. TRIPIGO INTERNASIONAL
09.2022 - Current
Head Admin Operational
TRIYANA GROUP
10.2021 - 08.2022
Marketing Admin
WYNDHAM VACATIONCLUB
12.2019 - 05.2020
Member Services Coordinator & Administrator
ACCOR VACATION CLUB
05.2017 - 12.2019
Receptionist
ACCOR VACATION CLUB
05.2016 - 05.2017
Spa Receptionist
Swiss-Bell HotelTuban
11.2015 - 06.2016
Bali Aviation Training Center - Airport Handling Management
Bali Aviation Training Center