Reyhan Reyhan
Salesman Officer
CIKARANG,KAB.BEKASI
Summary
In a working environment, I always demand myself to have a persistent and consistent mentality. Apart from that, I try to train myself to always look for solutions to problems and new ideas.
Overview
7
7
years of professional experience
Work History
Sales Officer
PT Pini Jaya Industry
02.2023 - Current
- Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
- Negotiated contracts successfully, securing profitable deals for company.
- Attended industry events to network with potential clients and stay informed of market developments.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Front Office Receptionist
JW Marriott Hotel
08.2022 - 12.2022
- Demonstrated adaptability in accommodating last-minute changes or emergencies in appointment scheduling without compromising overall efficiency.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Supported business development efforts by actively promoting company services during client interactions at the reception area.
- Facilitated seamless communication between departments by acting as a reliable point of contact for internal staff members seeking assistance or information from the front office team.
- Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
- Enhanced customer satisfaction by providing timely and accurate information in response to inquiries.
Finance Officer
PT Unggul Semesta
04.2018 - 09.2018
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Streamlined financial processes for increased efficiency and accuracy in reporting.
Customer Service Cashier
Cinema XXI
02.2017 - 04.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Bachelor of Applied Tourism - Hotel Management
University of Pelita Harapan
Tangerang, Indonesia 04.2001 -
Skills
Negotiation
Sales talk
Hospitality Industry
Customer Service Desk Duties
Front Office Reception
Product Marketing
Accomplishments
In recognition of becoming the best Trainee for the "Front of The House" and "The Most Well Groomed" JW Marriott Hotel.
Timeline
Sales Officer
PT Pini Jaya Industry
02.2023 - Current
Front Office Receptionist
JW Marriott Hotel
08.2022 - 12.2022
Finance Officer
PT Unggul Semesta
04.2018 - 09.2018
Customer Service Cashier
Cinema XXI
02.2017 - 04.2017
Bachelor of Applied Tourism - Hotel Management
University of Pelita Harapan
04.2001 -
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