Reza Alberto Likumahwa
Marketing Communication
Jakarta
Summary
Accomplished Chief Operations Manager at PT Cahaya Komunikasi Indonesia, adept in strategic planning and effective communication, significantly enhancing client satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Chief Operations Manager
PT Cahaya Komunikasi Indonesia
05.2022 - Current
- Drove customer-centric approach across all divisions within the organization resulting in improved client satisfaction and loyalty.
- Developed a highly skilled management team, fostering collaboration and continuous improvement initiatives.
- Established effective communication channels between departments for better workflow coordination and enhanced overall productivity levels.
- Led process improvements projects focusing on streamlining operations, minimizing waste, and increasing output efficiency.
Staff Khusus Walikota Ambon Untuk UNESCO
Pemerintah Kota Ambon
09.2019 - 02.2021
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
A&R Manager
PT. Media Nasional Citra, MNC - HITS Records
02.2011 - 12.2015
- Analyzed music market trends to inform strategic decisions regarding artist signings and project investments.
- Collaborated with cross-functional teams to create impactful promotional materials and campaigns.
- Mentored new artists throughout the development process, providing guidance on songwriting, performance techniques, and branding.
- Advised artists on copyrights matters in order protect their intellectual property rights.
- Successfully pitched songs to film/TV producers resulting in numerous placements on high-profile productions.
- Organized showcase events to promote signed artists, generating buzz and attracting media attention.
IT Project Manager
Bank Artha Graha
10.2007 - 06.2011
- Developed project management roadmap to define project objectives, timelines and milestones.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Planned, designed, and scheduled phases for large projects.
Education
MBA - Marketing Communication
Trisakti International Bussiness School
Jakarta 04.2001 -
SE -
Trisakti University
Jakarta 04.2001 -
Skills
Workforce Planning
Business Analysis
Strategic Planning
Time Management
Effective Communication
Languages
Indonesian
Native language
English
Upper intermediate
B2
Timeline
Chief Operations Manager
PT Cahaya Komunikasi Indonesia
05.2022 - Current
Staff Khusus Walikota Ambon Untuk UNESCO
Pemerintah Kota Ambon
09.2019 - 02.2021
A&R Manager
PT. Media Nasional Citra, MNC - HITS Records
02.2011 - 12.2015
IT Project Manager
Bank Artha Graha
10.2007 - 06.2011
MBA - Marketing Communication
Trisakti International Bussiness School
04.2001 -
SE -
Trisakti University
04.2001 -
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