Rina Triana
Senior Teacher Manager
Greater Jakarta,DKI Jakarta
Summary
An erudite educator with extensive experience of over 12 years in supporting students in attaining their academic goals and maintaining overall satisfaction. Excellent reputation in resolving problems as well as executing students engagement events to contribute in students retention number. Results driven and resilient, able to communicate effectively to ensure delivery of high standard education.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
Work History
Senior Teacher Manager
English First English Centre for Adults
Jakarta
05.2017 - Current
- Delivered high quality education across centres.
- Supported students in attaining their academic goals and maintaining overall satisfaction.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Prepared variety of different written communications, reports and documents.
- Worked to maintain outstanding attendance record, consistently monitoring remote working policy to ensure delivery of high standard education.
- Organized events and run students community to promote students; growth.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to clients' expectations, confirming full understanding before addressing concerns.
- Assisted students in pursuing awards, e.g., scholarships and academic awards.
Academic Manager
Direct English
Jakarta
03.2014 - 05.2017
- Run and managed centres in accordance to school regulation.
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe and motivating working environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Drove operational improvements which resulted in savings and improved profit margins.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Conferred with educators to rebalance classes, increase resource utilization and integrate new technology.
- Strengthened academic operations by aligning processes to capitalize on new educational trends.
- Optimized student educational strategies with clear advice on course choices, progression and career options.
- Conferred with educators to identify current classroom concerns and diversify instructional strategies.
- Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Students Progress Advisor
English First
Jakarta
08.2010 - 02.2014
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Attended and facilitated IEP meetings for students and families.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Piloted program to address proposed state subject area competencies and standards.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed team communications and information for meetings.
Teacher
English First
Jakarta
08.2010 - 02.2014
- Planned and implemented integrated lessons to meet national standards.
- Incorporated multiple types of teaching strategies into classroom.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Supervised learning groups of students in classroom stations.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Graded and evaluated student assignments, papers and course work.
- Completed daily reports on attendance and disciplinary performance.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Education
Bachelor of Arts - English Education
University of Indraprasta PGRI
Jakarta, Indonesia 09.2008 - 10.2012
Skills
Guiding students
Certification
Indonesia's Formal Education Teaching License - Attained in 2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior Teacher Manager
English First English Centre for Adults
05.2017 - Current
Academic Manager
Direct English
03.2014 - 05.2017
Indonesia's Formal Education Teaching License - Attained in 2012
12-2012
Students Progress Advisor
English First
08.2010 - 02.2014
Teacher
English First
08.2010 - 02.2014
Bachelor of Arts - English Education
University of Indraprasta PGRI
09.2008 - 10.2012
TEFL Training - The TEFL Academy 2019
TKT Module 1, Cambridge - 2012
TKT Module 2, Cambridge - 2013
TKT YL Module, Cambridge - 2014
TKT Module 3, Cambridge- 2019
Understanding IELTS, FutureLearn - 2022
Study UK, FutureLearn - 2022
TOEFL Teacher Training, ETS - 2014
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