Zosimus Kelvin
Kabupaten Bogor
Summary
Experienced and Driven as Business Development with a demonstrated history of working as Marketing and Sales unit. Skilled in Business Development, Sales, Customer Relation, Event Management and Community Engagement.
Overview
11
11
years of professional experience
2
2
Languages
Work History
TPA & Insurance Unit Head
Eka Hospital Cibubur
01.2024 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Made contact with Human Resources Department and insurance agent to discuss policies and individual patient benefits.
- Called insurance companies to release guarantee letter on behalf of patients and resolve problems regarding preadmission and patient discharge
- Built professional relationships with third party administrator and insurance company
- Identified opportunities for sales improvements to boost up patient volume
- Utilized data analysis to identify patterns in consumer behavior that informed marketing strategies moving forward.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Community & Referral Specialist
Eka Hospital Cibubur
9 2022 - 12.2023
- Acquire new community to be partner
- Maintain existing community engagement and thrive into sales
- Create event and support community
- Create brand awareness along with local community
- Acquire new refferal partnership
- Maintain refferal partnership
- Partnered with other departments to provide excellent service to clients.
- Processed referral requests from patients, doctors and other health care professionals.
- Identified opportunities for process improvements within the referral department, leading to increased efficiency and accuracy.
Marketing and Sales Manager
PT Slava Teknologi Kolese
07.2018 - 09.2022
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Conduct market research to obtain current trends in IT industry and the needs of customers
- Planning and implementing marketing strategies to exploit every business opportunities
- Facilitated business by implementing practical networking techniques.
- Communicated product quality and market comparisons by creating sales presentations.
- Prepared sales presentations for clients showing success and credibility of products.
- Improved customer retention rates, fostering strong relationships through personalized interactions.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Assistant Manager
PT Slava Teknologi Kolese
07.2017 - 07.2018
- Approach the vendors and maintain relationship with them to get the business
- Assisted sales team with completing customer transactions and managing issues.
- Cold calling to get a new potential customers
- Maintaining customer databases to get new business and upselling
- Collaborated with product development teams to offer feedback on customer needs, leading to improved offerings in line with market trends.
- Liaised between customers and product development team to recommend product improvements.
Marketing Executive
Coldwell Banker Commercial
06.2016 - 06.2017
- Providing guidance and assisting potential customers to get suitable property for the right price under the best terms
- Determining clients need and financial abilities to propose solutions that suit them
- Performing comparative market analysis to estimate properties value
- Canvasing and cold calling to get a new potential customers
- Maintaining customer databases and communicating with them
Marketing Executive
PT Pancamagran Wisesa
10.2015 - 02.2016
- Identify business opportunity in the industry by researching and analyzing sales options
- Understanding the customers need and matching them with the products that we sell
- Approach the architects and contractors and also maintain the relationship with them to get the business
- Maintaining customer databases and communicating with them
- Sell a high quality homogeneous tiles to the high-end customers
Marketing Executive
PT Sejahtera Armada Trada
05.2015 - 08.2015
- Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate car
- Understanding the characteristic, capabilities and features of all cars, and providing the potential customers with detail information including comparing different competitive models
- Taking customers on test drive and demonstrating vehicle features
- Canvasing and cold calling to get a new potential customers
- Maintaining customer databases and communicating with them
Tour Guide
Via Via Tour & Travel
02.2013 - 01.2014
- Greeting and welcoming customers to the tour in Jogjakarta area
- Translating and interpreting to the locals
- Transporting and accompanying tourists
- Introduce Jogjakarta local culture
- Guide tourist according to the chosen itinerary
Education
Bachelor of Economics - Marketing Management
Atma Jaya Yogyakarta University
Yogyakarta, Indonesia 04.2001 -
High School Diploma -
SMA Gonzaga
Jakarta, Indonesia 04.2001 -
Skills
Persuasive Speaker
Business Development
Honesty and Integrity
Interpersonal Communication Skills
Analytical Thinking Skills
Problem Solving Skills
Customer Relations
Strategic
Place Of Birth
Jakarta
Personal Information
- Date of Birth: 12/18/91
- Nationality: Indonesian
- Driving License: A & C
Timeline
TPA & Insurance Unit Head
Eka Hospital Cibubur
01.2024 - Current
Marketing and Sales Manager
PT Slava Teknologi Kolese
07.2018 - 09.2022
Assistant Manager
PT Slava Teknologi Kolese
07.2017 - 07.2018
Marketing Executive
Coldwell Banker Commercial
06.2016 - 06.2017
Marketing Executive
PT Pancamagran Wisesa
10.2015 - 02.2016
Marketing Executive
PT Sejahtera Armada Trada
05.2015 - 08.2015
Tour Guide
Via Via Tour & Travel
02.2013 - 01.2014
Bachelor of Economics - Marketing Management
Atma Jaya Yogyakarta University
04.2001 -
High School Diploma -
SMA Gonzaga
04.2001 -
Community & Referral Specialist
Eka Hospital Cibubur
9 2022 - 12.2023