Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Zufri Adi

Zufri Adi

SPV IT || IT Network & Infrastructure || System Analyst
Bekasi,JB

Summary

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 7-year record of building positive relationships with internal and external stakeholders.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
2
2
Languages

Work History

IT Supervisor

PT. Putra Muba Coal (MNC Energy Investment, Tbk)
Jakarta, JK
4 2018 - Current
  • Propose business development related to management system;
  • Maintain and update information through optimization
  • Create report properly and timely to needs internal and external needs of work unit are routine;
  • Perform administrative functions such as recording, storage and maintenance of physical and digital documents, and monitor data;
  • Provide data and information related to (customers), as well convey such information periodically to work unit which is related
  • Maintenance application, computer systems and networks on
  • Built strong relationships with vendors to negotiate favorable contracts for hardware, software, and services procurement.
  • Responsible for provision of infrastructure services including
  • Conducted regular security assessments to identify vulnerabilities and develop remediation plans proactively.
  • Account user management, server management such as data center, and backup servers
  • Record IT Asset Management All Unit business MNC Energy
  • Account user management, server management such as data center, and backup servers
  • Implemented ITIL best practices into daily operations, driving service quality improvements across all aspects of department.
  • Responsible for readiness and availability of computer systems / applications in corporate environment
  • Working together with IT vendors to design, create and implement system or application if required;
  • Managed IT projects from inception to completion, ensuring timely delivery within budget constraints.
  • Mentored junior team members in technical skills development, fostering environment conducive to continuous learning and professional growth.
  • Streamlined IT operations processes for enhanced efficiency and reduced downtime.
  • Improved IT infrastructure stability by implementing proactive monitoring and maintenance strategies.

IT Account Manager

PT. Finnet Indonesia
03.2017 - 06.2017
    • Make and give Proposal Bidding / brochures / other promotional media to the customer;
    • Conducting sales of Internet Payment Gateway service to
    • Corporate Customer or Merchant;
    • Conducting negotiations on prices in accordance with the provisions;
    • Doing input sales that have been signed PKS;
    • As PIC customer for all problems experienced by customers, who then distribute it in accordance with the BISPRO that has been set;
    • Escort the process of billing delivery until it is received by Customer and ensure the customer makes payment;
    • Knowing Product Knowledge owned by TelkomVision especially in
    • Corporate segment;
    • Responsible for Retaining customers during the contract period until the Renewal process;
    • Conducting visits to existing customers as an effort to retain and maintain closer relationships;

Supervisior IT & EDP

PT. Kitita Alami Propertindo
10.2015 - 03.2017
  • Kitita Alami Propertindo, Pondok Gede Bekasi, Propose business development related to the management system;
  • Maintain and update information through optimization
  • Management Information System ( MIS ) as well as develop and optimize the platform of Information System;
  • Create a report properly and timely to the needs internal and external needs of the work unit are routine;
  • Perform administrative functions such as recording, storage and maintenance of physical and digital documents, and monitor data;
  • Provide data and information related to (customers), as well convey such information periodically to the work unit which is related;
  • Maintenance of computer systems and networks on a LAN or network server;
  • Responsible for the provision of infrastructure services including applications, computer networks (LAN/WAN), Security Technology
  • Information and telecommunications;
  • Acount user management, server management such as data center, and backup servers etc;

Account Manager & IT Networking

PT. Belinda Techno, Frelance
01.2015 - 07.2015

Create sales plan and implementation of program to support sale of application products offered

  • Create daily and monthly progress reports relating to sales within specified targets
  • Provide best solution for customers about needs of company from application system, website, Networking
  • That can be tailored to needs of company
  • Provide updated information to existing clients on regular basis related to existing product updates
  • Maintain relationships and communicate with customers and prinsipal.

Supervisior IT

PT. Dicky Metals
Bekasi, JB
12.2013 - 12.2014
  • Managing information technology and computer systems;
  • Maintenance of computer systems and networks in LAN network or server;
  • Responsible for provision of infrastructure services including applications, computer networks (LAN / WAN), security, information technology and telecommunications;
  • Account user management, server management such as data center, and backup servers
  • Testing and evaluating new technologies;
  • Responsible for readiness and availability of computer systems / applications in corporate environment;
  • Working together with IT vendors to design, create and implement system or application if required;
  • Working closely with senior management to create, design of IT services in Service Level Agreement document;
  • Provide monthly reports to financial mananger regarding all aspects of IT department (Information Technology);
  • Monitoring and maintenance of Information Technology;
  • Creating and overseeing IT budget (budget) and expenditures;
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.

IT Asset Management

PT. Bank Tabungan Pensiunan Nasional. Tbk
03.2013 - 11.2013
  • Brief description of the work:
  • Manage the procurement of IT equipment inventory to all branches;
  • Collection of IT devices in and out of the warehouse;
  • Analyze the damage of IT equipment from the user;
  • Perform minor repairs to IT devices such as Notebooks, Laptops
  • Computers, etc;
  • Implemented data management systems to ensure secure storage and organization of digital assets throughout the post-production process.
  • Ensured timely reporting of asset performance metrics to senior management, facilitating informed decision-making processes.
  • Developed strong relationships with high-net-worth clients for better retention and increased assets under management.
  • Facilitated effective sprint planning meetings for clear task allocation, resource management, and timely deliverables.
  • Ensured regulatory compliance by staying up-to-date on industry standards and implementing appropriate policies and procedures throughout the organization''s asset management activities.
  • Supported post-production processes through diligent management of digital assets, enabling smooth editing workflows.

IT Support & Marketing Executive

PT. IGlobal Nusa Persada Indonesia
Jakarta, JK
01.2012 - 12.2012
  • Planned and executed events and marketing programs to increase qualified leads.
  • Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
  • Analyzed market trends to identify new opportunities for growth, driving expansion into untapped markets.
  • Developed and implemented targeted digital strategy to improve business performance.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Launched marketing activities for new product lines and market penetration.
  • Negotiated favorable contracts with vendors, ensuring high-quality services at lower costs.
  • Coordinated trade shows and events to showcase company offerings, generating leads and increasing brand visibility in target markets.
  • Coordinated appointments and meetings for marketing director with 15 active projects.
  • Oversaw 10-person marketing team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group.

Travel & Tour Consultant Staff

PT. Dwidaya Worldwide, Cikarang
10.2008 - 10.2011
  • Booking tickets via email or phone for domestic, International, walkers Tour local or outside;
  • Set up a schedule of business meetings, internal meetings, and business travel;
  • Provide excellent service to customers;
  • Processing of documents such as visas and passports;
  • Provide the best service to the customer;
  • Create Land Arrangement Tour & Traveling domestic & International;
  • To Be Tour Leader for group or private tour domestic & International
  • Persentation product tour & travel to private or corporate customer;
  • Organized group tours efficiently, coordinating logistics and communication between multiple parties for seamless experiences
  • Introduced new destination options based on market demand analysis that led to an increase in bookings

Education

Bachelor of Science - Information Technology, Indonesia

STMIK Bani Saleh
Bekasi, Indonesia
06.2014 - 06.2014

Bachelor of Tourism Studies - Tourism And Travel Services Marketing Operations

Lembaga Pendidikan Pariwisata Nusantara
Jakarta
08.2007 - 09.2008

High School Diploma -

SMA Mandalahayu
Bekasi, Indonesia
06.2004 - 06.2007

Skills

Certification

Membangun Sistem Keamanan Canggih untuk Data & Properti

Timeline

Membangun Sistem Keamanan Canggih untuk Data & Properti

12-2023

IT Account Manager

PT. Finnet Indonesia
03.2017 - 06.2017

Supervisior IT & EDP

PT. Kitita Alami Propertindo
10.2015 - 03.2017

Account Manager & IT Networking

PT. Belinda Techno, Frelance
01.2015 - 07.2015

Bachelor of Science - Information Technology, Indonesia

STMIK Bani Saleh
06.2014 - 06.2014

Supervisior IT

PT. Dicky Metals
12.2013 - 12.2014

IT Asset Management

PT. Bank Tabungan Pensiunan Nasional. Tbk
03.2013 - 11.2013

Hacking & Photography Seminar

10-2012

Technical Training Open Source Migration Server with OpenSuse Distro

09-2012

Seminar "Cisco IT Entrepreneurship & Techology, STMIK Bani saleh, Bekasi

08-2012

Seminar on "Information Technology To Increase Human Life Quality", SMTIK Bani saleh, Bekasi

07-2012

IT Support & Marketing Executive

PT. IGlobal Nusa Persada Indonesia
01.2012 - 12.2012

Hotel Sales Specialist Certified By Marriott, office Dwidaya Tour and Travel, Brach Cikarang

10-2011

Building Workshop VPN Mikrotik RouterOS, STMIK Saleh Bani, Bekasi

05-2009

Travel & Tour Consultant Staff

PT. Dwidaya Worldwide, Cikarang
10.2008 - 10.2011

Course Abacus Reservation System, PT. Abacus Indonesia, Jakarta

04-2008

Bachelor of Tourism Studies - Tourism And Travel Services Marketing Operations

Lembaga Pendidikan Pariwisata Nusantara
08.2007 - 09.2008

Course English Language, IEC II, Bekasi

01-2007

High School Diploma -

SMA Mandalahayu
06.2004 - 06.2007

IT Supervisor

PT. Putra Muba Coal (MNC Energy Investment, Tbk)
4 2018 - Current
Zufri AdiSPV IT || IT Network & Infrastructure || System Analyst