Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Rizqu Muthmainnah

Penata Layanan Operasional
Makassar,SN

Summary

Dynamic professional with a friendly demeanor and strong teamwork skills, experienced at Pengadilan Tinggi Tata Usaha Negara. Successfully enhanced administrative efficiency by developing a visual guideline for data submission, reducing errors and improving clarity. Proficient in Coretax and dedicated to delivering exceptional customer service in judicial administration.

Overview

5
5
years of professional experience

Work History

Penata Layanan Operasional

Pengadilan Tinggi Tata Usaha Negara
02.2021 - Current

My work sits at the intersection of public financial accountability, judicial administration, and service delivery, where administrative efficiency and integrity directly affect access to justice and public trust.

  • Administered court case management processes, ensuring accurate registration, tracking, and compliance with procedural regulations to support transparency and legal certainty.
  • Managed judicial records and archives (physical and electronic), applying confidentiality and archival standards to strengthen institutional accountability.
  • Supported court hearings and judicial processes through structured administrative preparation, scheduling coordination, and systematic case file distribution.
  • Delivered frontline public services through the One-Stop Integrated Service (PTSP), providing procedural information and service assistance to court users in a transparent and professional manner.
  • Operated and updated court information systems, including e-court and case management platforms, contributing to the digitalization of judicial services.
  • Supported operational reporting and service documentation for management, contributing to monitoring of service performance and administrative compliance.

Achievement:

Initiated a simple administrative education intervention by developing a visual guideline for performance allowance data submission, supporting staff compliance and reducing recurring data errors while improving clarity of administrative procedures

Education

Bachelor of Arts - Accounting

Universitas Muslim Indonesia
Makassar
04.2001 -

Skills

Friendly, positive attitude

Teamwork and collaboration

Coretax

Customer service

Data entry

Timeline

Penata Layanan Operasional

Pengadilan Tinggi Tata Usaha Negara
02.2021 - Current

Bachelor of Arts - Accounting

Universitas Muslim Indonesia
04.2001 -
Rizqu MuthmainnahPenata Layanan Operasional