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Associate Principal Engineer

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Dynamic IT Service Desk Engineer with a proven track record at BPJS KETENAGAKERJAAN, enhancing customer satisfaction through effective remote support and streamlined ticketing processes. Skilled in application support and database administration, I leverage active listening to resolve issues efficiently, significantly reducing onsite visits and improving overall service desk performance.

A fresh Graduate of the Institute of Communication & Business LSPR in Public Relations and Digital Communication, I have handled media relations, led event planning, and created engaging social media content. With experience as a Public Relations Officer, I have developed strong communication skills, adapted quickly to new environments, and worked effectively with diverse teams.

Dynamic professional with a strong background in customer service and administrative support at BPJS Ketenagakerjaan. Proven ability to manage executive calendars and maintain data confidentiality while enhancing communication and teamwork. Adept at problem-solving and multitasking, ensuring efficient operations and exceptional service delivery.

Previously worked in the social security field for 6 years and has experience managing and fostering companies of various scales, ranging from micro companies to large companies. And currently starting a career as an Aspiring Data Scientist, familiar with gathering, cleaning and organizing data for use by technical and non-technical personnel. Understand statistical, algebraic and other analytical techniques.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced HR consulting and talent development leader with a track record of spearheading 100+ projects for renowned companies. Successfully led digital transformation initiatives for 38,000+ employees at Bank Mandiri and implemented talent acceleration programs for Mandiri, BNI, and BSI. As the Product Lead at Rakamin, played a key role in driving innovation through AI solutions like AI Growth Companion, AI IDP Generator, and AI Automation Program, resulting in tangible business outcomes and high satisfaction ratings. Dedicated to utilizing data-driven, collaborative leadership to promote organizational and individual growth.

Adept at working with students to successfully prepare them for personal and professional success in today's world.
Professional in education leadership, equipped to guide and support student teachers. Proven ability to enhance teaching methods, foster team collaboration, and adapt to evolving educational environments. Strong communicator with skills in mentoring, curriculum development, and classroom management. Known for reliability, flexibility, and unwavering focus on achieving educational goals.

Dynamic leader and innovator with extensive experience in the aquatic and educational sectors, notably with the National Paralympic Committee of Indonesia. Excelled in strategic planning and team leadership, enhancing training methodologies and swim instruction. Proven track record in project management and business development, achieving significant growth in program engagement. Skilled in social media management and influencer collaboration.

 Experienced Human Resources Payroll professional with over 10 years of expertise. Strong analytical, communication, and teamwork skills, allowing for seamless adaptation to new environments. Committed to contributing to team success and continuously developing professional skills. Approach work with a positive attitude and dedication to ongoing learning and growth. Possess extensive knowledge of payroll processing, tax submissions, and foreign form preparation as a highly skilled HR Payroll specialist. Certified in Brevet A&B. Meticulous and quality-driven, ensuring accurate completion of tasks. Detail-oriented Payroll Clerk with a decade of experience in data entry and record-keeping. Well-versed in tax and payroll laws. Proficient in managing new hire, termination, and benefits orientation processes. 

A dedicated HR professional with 5+ years of experience in payroll management and employee benefits administration. Skilled in handling salary calculations, employee data management, and benefits processing while ensuring compliance with regulations. Proficient in utilizing HRIS systems, preparing analytical reports, and supporting HR operations to enhance organizational efficiency.

Experienced in data processing and visualization using Microsoft Excel also beginner-level using Tableau, and SQL. Additionally, passionate about creating simple designs using tools like Canva and Adobe Photoshop to support internal communications and presentations.

Thank you for taking the time to get to know me. I am always open to new opportunities and collaborations!

Hendra Septian Malik

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Penata Pengendalian Operasional

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