Assistant Account Representative
BPJS Ketenagakerjaan Kantor Wilayah Jawa Barat
10.2023 - 02.2024
- Facilitated smooth transitions during the onboarding process for new clients by providing thorough information about services offered and expectations regarding communication channels.
- Monitored industry news and market trends to remain informed about potential impacts on client accounts.
- Developed strong relationships with clients through regular communication and exceptional service.
- Delivered prompt and accurate responses to all client inquiries, fostering strong relationships built on trust and exceptional service.