Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Aprian  Purnomo

Aprian Purnomo

Relationship Manager
Jakarta

Summary

Dynamic Relationship Manager with a proven track record at PT Bank Rakyat Indonesia, excelling in relationship building and portfolio growth. Leveraged excellent communication and customer service skills to surpass performance metrics, significantly enhancing client satisfaction and revenue through strategic product cross-selling and market analysis.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Relationship Manager

PT Bank Rakyat Indonesia
10.2013 - 09.2024
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
  • Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
  • Maintained knowledge on banking products and distribution to provide optimal service support.

Education

Bachelor of Arts - Communication Studies

Universitas Mercubuana
Fakultas Ilmu Komunikasi
04.2001 -

Skills

Relationship Building

Certification

Certificate General Banker

Timeline

Certificate General Banker

08-2023

Relationship Manager

PT Bank Rakyat Indonesia
10.2013 - 09.2024

Bachelor of Arts - Communication Studies

Universitas Mercubuana
04.2001 -
Aprian PurnomoRelationship Manager