Erwin Hariyadi

Developing a cooperation with various business partners, PT. Multi Guna Persada is expanding its business since the very beginning. Addition in terms of human resources and infrastructure has made PT. Multi Guna Persada as one of the companies for industrial needs.

• Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
• Managed company-level architecture, platform and data configuration processes and implementation protocols.
• Maintained high-level knowledge of current and emerging technology development and applications.
• Developed and implemented long-term strategic technological blueprint.

To ensure the effective project management, and supporting both property based technology system in alignment with standard Marriott International.

• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Drove operational improvements which resulted in savings and improved profit margins.
• Developed team communications and information for meetings.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Led projects and analyzed data to identify opportunities for improvement.

To ensure the effective project management, support and operation of property based tecnology system in alignment with business needs. Scope includes, but is not limited to, the local area network, associated peripherals, cabling, operating and application software, telecom startegy, WAN and ISP connection, POS PMS, BOF and purchasing system, in-room systems.

• Guided organizational technology strategy and roadmaps.
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
• Wrote policy, procedure and manuals governing internal IT use.
• Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.

Total responsibility of hotel computer systems operations, which extends to both front and back office systems, P.C. systems and cash register and promote the effective use of hardware and software

• Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
• Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
• Supported implementation of warehouse management system software applications to enable centralized management of tasks.
• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.

• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
• Guided organizational technology strategy and roadmaps.
• Managed network and system performance, conducting troubleshooting, security patching and maintenance.
• Supported phone, photocopier, fax machine and other physical equipment.