Ibnu Hajar
Jakarta,JK
Summary
Proven Account Executive at PT ABC Kogen Dairy, adept in client relationship building and account management, consistently exceeded sales targets through strategic sales strategies and detailed research. At PT Boga Kreasi Mitra Budaya, led operations to enhance productivity and customer satisfaction, showcasing exceptional communication and CRM skills. Achieved significant account performance improvements, underlining a commitment to results and growth.
Overview
5
5
years of professional experience
Work History
Account Executive
PT ABC Kogen Dairy
08.2022 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
Supervisor of Operations
PT Boga Kreasi Mitra Budaya
10.2019 - 10.2021
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Bachelor of Economics - Business Management
Binus University
Jakarta, Indonesia11.2024
Skills
- Client Relationship Building
- Account Management
- Customer Relationship Management (CRM)
- Sales Strategies
- Research and analysis
Tennis
I have been passionate about tennis since childhood, though I only committed to serious practice in 2021. To share this enthusiasm, I established a tennis community in Jakarta that supports individuals eager to learn the sport. This group offers a platform for both newcomers and seasoned players to develop their skills and foster a love for tennis.
Languages
Indonesian
Native language
English
Intermediate
B1
Timeline
Account Executive
PT ABC Kogen Dairy
08.2022 - Current
Supervisor of Operations
PT Boga Kreasi Mitra Budaya
10.2019 - 10.2021
Bachelor of Economics - Business Management
Binus University
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