Dynamic bar professional with proven expertise in beverage preparation and creative mixology, honed at prestigious venues like Potato Head Beach Club. Excelled in enhancing customer satisfaction and loyalty through exceptional service and alcohol awareness. Skilled in inventory management and training staff, significantly improving operational efficiency. Demonstrates strong teamwork and communication abilities, contributing to a positive and productive work environment.
Overview
8
8
years of professional experience
Work History
Bartender
Potato Head Beach Club
05.2014 - 07.2019
Kept bar presentable and well-stocked to meet customer needs.
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Bar Boy
Hotel Grand Mirage Resort
08.2011 - 07.2014
Kept bar presentable and well-stocked to meet customer needs.
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.