Tour and Travel
Silmi Afina
Staff Employee
South Tangerang,Banten
Summary
An experienced staff in the field of administration, legal and event planning and travel, especially in hajj and umrah travel companies for almost 2 years field. The skills possessed by me have been certified by social organizations through test exams. In addition, the educational background that led to my ability and expertise in the field of tourism, I hope that in the future I can develop a career, add relationships and better welfare.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Human Resources Administrator
PT. Arsy Buana Travelindo Tbk
South Tangerang, Indonesia
08.2020 - Current
- Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Organized company-wide events designed to boost employee morale.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Structured compensation and benefits according to market conditions and budget demands.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Updated HR database with new employee information, changes in benefits and other details.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands,
Secretary and Legal
PT. Madinah Iman Wisata
South Tangerang, Indonesia
10.2019 - Current
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Implemented paperless filing system for departments.
- Drafted agendas, recorded minutes and created documents for meetings.
- Provided clerical support to company employees by copying, faxing and filing documents.
Internship Student
PT. Ebad Alrahman Wisata
Surabaya, Indonesia
12.2018 - 03.2019
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
- Answered incoming telephone calls, took down messages and provided information.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Logged reports, expenses, receipts and sales documents into digital database.
Education
Bachelor of Social Science - Communications
State Islamic University of Syarif Hidayatullah
Jakarta 09.2015 - 12.2020
Skills
Travel administration
Certification
Certified of MICE Organizer, Badan Nasional Sertifikasi Profesi- [2020 -2023]
Interests
Legal
Administration Assistant
Auditor
Timeline
Human Resources Administrator
PT. Arsy Buana Travelindo Tbk
08.2020 - Current
Secretary and Legal
PT. Madinah Iman Wisata
10.2019 - Current
Internship Student
PT. Ebad Alrahman Wisata
12.2018 - 03.2019
Bachelor of Social Science - Communications
State Islamic University of Syarif Hidayatullah
09.2015 - 12.2020
Certified of MICE Organizer, Badan Nasional Sertifikasi Profesi- [2020 -2023]
Jakarta, Firm International Patent -Kasturi Djuli Corporate, 2020
South Tangerang, BPJS Ketenagakerjaan, 2021
Lombok, International Conference, 2017
Jakarta, International Conference Committee, 2017
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