Anak Agung Istri Widya Kirana
Front Office
Bali
Summary
Dynamic Receptionist with proven expertise in customer relations and verbal communication from my tenure at Madani Antique Villas. Excelled in creating welcoming environments and efficiently managing multiple tasks. Demonstrated mastery in Microsoft Office and teamwork, enhancing client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Receptionist
Madani Antique Villas
03.2023 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email or telephone.
Education
High School Diploma -
SMK PGRI 1 Gianyar
Gianyar, Indonesia 04.2001 -
Skills
Customer/Client relations
Verbal and written communication
Greeting and seating clients
Attention to detail
Positive and professional
Active listening
Customer service
Self motivation
Multitasking
Microsoft office
Telephone skills
Teamwork and collaboration
Timeline
Receptionist
Madani Antique Villas
03.2023 - 01.2025
High School Diploma -
SMK PGRI 1 Gianyar
04.2001 -